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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 843 Showing 16,841-16,860 of 38,694 reviews
  • Rated 5 out of 5 stars

    Great service techs from Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very prompt, effective, service. The technicians were professional Nd well prepared. Recommend highly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed TV and helped me understand a

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my TV efficiently and helped me understand all of the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and professional Service from the Geek Squad that installed my TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and On time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the service. They showed up during the window promised and called before they arrived so that we were prepared. They were knowledgable and professional and ensured that it was installed correctly and we were comfortable with how it worked. Saved us a lot of time and effort!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best service ever! My tv mount was mounted and the tv was set up . Fast friendly and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad service...they've been amazing and I would recommend to everyone!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and knowledgeable on hanging the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    STEVE from Best Buy FINDLAY OHIO IS AMAZING!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steve was the best! 85" TV Mount on Fireplace. He is amazing. Then had him mount our new 65" and soundbar.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price is out ragous but other than that great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was GREAT. The mount for the tv was already on the wall - we just replaced the old tv. They did however set EVERYTHING up - internet, streaming, surround sound and showed me how to use the remote.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Worth the Cost of Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech did a great job installing our TV with the wall mount. Left the area clean when he was finished.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Loved this guy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was so professional and did a great job. Glad I could afford to pay them to come hang both my Tv's

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. They were professionals. They were on time too.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great job of installing the televison

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installer did an outstanding job of installing the television it looks very clean and the wires don't show

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Well done, Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation. Courteous, efficient and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wayne

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men came in delivered, mounted and completed install with great timing and ease.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents from geek squad set up and mounted my tv they also took the time to explain everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad delivered a perfect TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who came to install the TV and new mounting system did a perfect job, was on time, pleasant, efficient, cleaned up afterward (new mounting holes were needed to be drilled), and thorough in explaining everything to me. I would give him 6-stars if I could.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV on the wall properly and efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The Geek Squad did an awesome job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were wonderful! They hooked everything up and mounted the tv!

    I would recommend this to a friend
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