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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 844 Showing 16,861-16,880 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    excellent quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted and connected my tv to my satisfaction and in a very quick manner.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Jho and assistant awesome work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the Geek squad team awesome job very impressive and quality service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harry & Jake installed my TV like a cool breeze.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two Geek squad associates knew what they were doing and the tools needed to do the job. They both were very coordinated to get on to the job and completed it in a most efficient & professional manner.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad has consistently been doing a great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has been doing a great job at our new place. Mounted 3 TVs - no complaints here!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had read some reviews stating that people were unhappy with installations and I had my reservations. But since there were more good reviews than bad, I went for it. The guys who came over were great. They were on time and called prior to arriving. They were neat, clean and efficient. The tv installation took less than one hour and it was perfect. They knew exactly what they were doing. They even cleaned up after themselves. Great experience.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    So glad I had in on the wall

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did it all by his self. He was great I would recommend them mounting everything

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent Work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that mounted my TV were very courteous and did a great job. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agents were SO helpful and professional. They set up two TVs (a 50" and a 65"), a TV base for one of them and rearranged the cords so that they're hidden. They explained things well and were very patient with us. The Geek Squad service has always been excellent, not only with the recent set up of our new TVs but also for the services on our laptops when needed. Love the Geek Squad!!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick and Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were pretty cool and mounted my TV without a hitch. Nice and quick.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and perfect for allowing the tv to be seen anywhere in the room.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional install and representative was on time and pleasant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work by the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians that came to my home were very professional and did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted television over mantel and installed television. So far, no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install, Great attitude, and assisted with setting up and sync with satellite.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install, Great attitude, and assisted with setting up and sync with satellite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mixed reviews

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were able to hang both tvs but didn’t have the materials to make both operational. One agent was polite and friendly, I felt the other agent felt put out and annoyed. I really shouldn’t have had to pay for both.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I learned a lot from the guys setting up the wall mount. I will go to them for TV recommendations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's the LITTLE Things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy that the Geek Squad guys that came out were able to make the old mount I already had on the wall work for the new TV. It'd be easy to upsell someone for a new mount without any real reason. But that little convenience bought a little more trust in this otherwise normally wary buyer.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Did excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv and showed me how to do different functions

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV Mounting. We highly recommend this item. Easy to install

    I would recommend this to a friend