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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 844 Showing 16,861-16,880 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    My new T V

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From purchase to installation couldn't have asked for better.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The Geek Squad insult my TV quickly thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV and can I call it all device's great job thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    77” cx oled mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad very professional and great communication. They had an issue with my old mount and replaced for no charge. They made sure I understood how to use the tv before they left. The only grip and it’s not geek squads fault, it the TV might be too big for the mount provided. It’s leaning a bit on one side and after several adjustments it’s still not exactly perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I gave a Geek Squad Plan & service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected all of my components & mounted the tv. Everything works great!!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted TV quickly and knowledgeable of components

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    two old people in Michigan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two young men did a wonderful job in connecting the tv and sound system. They also did some programming and gave us a lesson on how to navigate the all the functions. They were very friendly and efficient. they even put on covers over their shoes.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Skilled technician quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician knows what they are doing. Quick installation and good customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad team rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad for so many installations and they always do an amazing job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad member who installed my tv was great! Awesome job! Looks like a picture frame.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad placed a new mount and TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents did an excellent job mounting my 65” inch TV about the fireplace. They made sure the cords and Apple box were hidden behind the TV. They were clean and efficient! Great job!!!$

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service set my TV up and took time to go over everything with me!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came over were super professional. Did not leave until the job was 100%

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Premium TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv mounting worked perfectly and the installers were fantastic. Very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    tv installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was excellent. They did a great job mounting our tv.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional team came and hooked up my TV- no issues

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paul was great! Very helpful and friendly. He did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my tv quickly and efficiently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs made sure the tv wall mount was put in the exact place I wanted it. Set the tv up quickly and efficently. Answered all my questions and patiently showed me how to operate the tv, remote and how to find shows and record them. They were very kind and gave me good advice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were helpful and explained the operation of the equipment. we are pleased with the service that we received from BestBuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large TV purchase required new mounting and some electrical moved. Guys did a great job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad did and amazing job hanging my tv. The attention to detail was on point! We’ll be using them again.

    I would recommend this to a friend
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