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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 845 Showing 16,881-16,900 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer did a great job. He sat up my tv for me also.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geep Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job setting up our TV and sound system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not Geek Squad but Best Buy sent a vender

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and efficient. So far no problems with the tv on the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very efficient and professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pretty impressed with the in-home service. The team was very efficient and professional. They took me through the operation of the remote with the new TV and it was just great. The service is exceptional and I will use it again in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for Large TV Installs = No-Brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BB's installing of my TV and mount, regardless of where purchased, is a great service. I can't say enough good things about the technicians who did the install. My TV was large, 77". It's a no-brainier to hire the Geek Squad, who do these installs every day.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great professional service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV mount and great team who can out to install it as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys who set up my TV was wonderful. Also they took there time explaining everything to me.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek did an outstanding job, fast and secure service, just the way i expected, thanks

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Worth the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery, installation and connections were handled swiftly and competently. Adam did a great job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect installation. Very professional. They discarded the boxes too.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Polite, prompt, knowledgable. Very neat, pleasant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my tv professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that came to mount the tv was professional and answered all my questions. My experience with geek squad was a great experience and will continue to use geek squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wonderful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! Installation team arrived on time and did the job. Definitely worth the additional fee!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy guy arrived on time with plenty of heads up beforehand. He checked out the situation and worked quickly to install the mount and install the TV on the wall of my living room. He did a very neat and tidy job but I felt like he was under pressure to complete the job and get out the door in too hurried a fashion. He was very courteous and efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent mounting service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mounting service! Best buy Geek squad even took the time to reorganize my HDMI cables when one of them was too short.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kevin and Alex were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given this one star given that it has taken 3 attempts to get my TV mounted correctly. However Kevin and Alex came to save the day. Not only were they informative but took their time to ensure everything was set up correctly. HUGE thanks to them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time and excellent and knowledgeable and friendly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did a outstanding job real friendly easy service!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    installed tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents were on time and efficient completed the job in a reasonable period

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it works that's all that matters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works that's all that matters it works that's all that matters it works that's all that matters it works that's all that matters it works that's all that matters it works that's all that matters it works that's all that matters it works that's all that matters it works that's all that matters it works that's all that matters

    I would recommend this to a friend
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