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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 847 Showing 16,921-16,940 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This installation service was quick and easy! I would definitely recommend getting the install service

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Everything went very well they were on time

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job and even moved the bracket up. They connected all of our devices to it.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    neutral point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys did a great job hanging my tv………!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed 2 TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job. They mounted 2 TVs.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a sturdy bracket to hang my tv over the fireplace. This was perfect and the set up was pretty easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive like everything else

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, fast, quick and EXPENSIVE. AMERICA, land of the free

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Great Installation Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and courteous installers that new exactly what they were doing. Very helpful with our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took down my burned out 65" TV and installed new one. Hooked up my remotes, showed me how to use new one and, for additional cost, took away old TV and packing materials. I could not have done it myself unless I rented a truck. Good value.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Went smoothly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and down right with no mess most importantly . The price was steep but worth it .

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was on point for the amount of space ! Love it quick fast install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N/a

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representative did and excellent job with the installation of wall mount and placement of tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent delivered and instructed installation. Answered questions. Was knowledgeable,

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and connected. Great job. Very neat and courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily installed my. Racket and tv, very pleased explained use of tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Very professional and courteous. Quick scheduling and prompt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were very polite and clean. They mounted the tv and plugged in all devices.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wall mount 85" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were professional and courteous. The work they did looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came to our house was wonderful !! Set up all controls and was ready to go before they left

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very professional. They called before they came. Showed at the time expected. Great job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Awesome customer service. Definitely will get the service again.

    I would recommend this to a friend
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