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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 847 Showing 16,921-16,940 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek Squad set up my tv quickly and efficiently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs made sure the tv wall mount was put in the exact place I wanted it. Set the tv up quickly and efficently. Answered all my questions and patiently showed me how to operate the tv, remote and how to find shows and record them. They were very kind and gave me good advice.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were very professional and did a wonderful job hanging my TV they went the extra mile.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was installed quickly and without any mess! I would gladly recommend this service to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install tv quickly and cleanly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did a good job mounted tv in wall perfectly and cleanly without damaging wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with service and TV purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with the service. The first TV delivered had a issue with screen. We called Geek Squad and told them about it. They set up a new appointment for the following week and delivered a second TV which we are extremely happy with. We would highly recommend Best Buy and the Geek Squad

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installers came in and got tv up and installed in no time. they knew their stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85 inch Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great on time service..Went above and beyond to get the 85 inch installed in my unit..I would absolutely use Best Buy and Geek Squad again

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Installed My Tv’s Quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job mounting my tv and connecting it to my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    To this point I am hss as ppt

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted the product and connected everything and have encountered zero problems.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved one TV and mounted another. The work was done quickly and professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and clean

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very nice and accommodation. The installation was very clean and I’m happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of wall mount and TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job from the geek squad did a great job and was extremely helpful

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    INSTALLED MY TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ON TIME AND VERY PROFESSIONAL AND WALKED ME THRU EVERYTHING

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable Geek Squad Tech.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation in my new gazebo. Knowledgeable Geek Squad Tech was able to educate me and answer my questions about connecting and streaming using a Roku.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job installing this perfect wall mount for my 65 inch tv.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Outstanding and efficient installation. Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All hook up for TV & instructions on operation of TV were great Awesome job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation and wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were timely, very polite and knowledgeable. Was an easy process for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great stand and installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stand is excellent, except the man who put it together for me had to use other screws that he had brought with him. The service technician from The Geek Squad was excellent. He was an expert!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    great care was taken by the Geek Squad.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv and all components in a very intelligent and professional manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best of Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absouletly the best! Wonderful setup. They asked questions, so very patient explaining the steps they were taking setting up everything They made sure I could operate the remote easily.(I'm 73) Couldn't have been nicer.

    I would recommend this to a friend