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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 848 Showing 16,941-16,960 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad Installation of large TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony and Ari did a perfectly good job installing the TV and configuring it. They appreciated the work I had done to provide all of the right cables ready for connection. While Anthony was configuring the TV, Ari was configuring the new Denon receiver connected to it, so I was not able to follow either of them closely, which would have been helpful for the future.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and connected it to my devices and taught me how to use it he was awesome

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and did a great job. Very Courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home theater installation was done with skill and care. BestBuy techs were friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents very professional and cleaned up after themselves. They did an excellent job mounting my 55 inch flat screen TV to the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job installing new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't have asked for a more professional and fantastic service mounting my new 77" OLED TV. Not only did the agent help in taking down my old TV and mount down, but also did a great job in mounting the new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was mounted with excellence and techs friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was terrific

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew was excellent. Not only installed it the way I wanted but spent time showing me the controls

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex & Brandon did a phenomenal job wall mounting the 85” TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Geek squad installed TV quicly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV to the wall, connected all devices, but did not organize wires.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    On Time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks where on time an done in no time works great and went over everything a must have with new system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's the LITTLE Things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy that the Geek Squad guys that came out were able to make the old mount I already had on the wall work for the new TV. It'd be easy to upsell someone for a new mount without any real reason. But that little convenience bought a little more trust in this otherwise normally wary buyer.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were on time, friendly and professional... I would recommend and welcome them back. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Mounting Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Micah did a fantastic job mounting my TV. Quick And Easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Very efficient and speedy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came in and was very professionally experienced. Made sure I satisfied and measured everyone accurately. Will use their services again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gee Squad installed my new TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad delivered, unpacked, setup and mounted my new 65" LG OLED on a stand that I had purchased separately. They were very careful, routed all the cables and secured them with cable ties. So happy with the service. They were in and out quickly. Cleaned up packaging and hauled it away. Couldn't ask for a better experience.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service tech was awesome! Very professional & coordinated every step with me!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy crew were very professional when installing our TV. They kept the area clean when mounting the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. On time & had job done in no time

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my television , sound bar and spectrum.

    I would recommend this to a friend
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