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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 851 Showing 17,001-17,020 of 38,692 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installed my TV quickly :-)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, and very professional. Cleaned up after the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were thorough and explained every step. They took extra care to make sure the tv was the viewing height I wanted Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice young man Did an excellent job —————————-111111111111

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, satisfied with work of the installers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV and Sonos system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expectations were met and we are satisfied. We would have them out to our home again, if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a 65" TV mounted with an existing mount which had never been level. Professional on every level, and they told me that they would not leave until I was 100% happy with the job. I would not hesitate to use them again for an installation. They came prepared, showed up on time, and called me to let me know they were on their way. Very pleased with the results.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed it flawlessly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted it solidly on the wall and hooked everything up!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an amazing job and I would use them again in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Chris did a great job. Eficient and quick service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Removed and remounted TV mount for a extendable one.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Installed and rotated Tvs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were professional, safe and knowledgeable. Would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were timely and efficient and actually cleaned up after themselves vacuumed removed the box the TV came in wonderful Customer Service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service and quality installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in to my home installed it in a timely manner and had a good attitude

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounted beautifully

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definetly worth the money. I would encourage those wanting to wall mount a tv to get this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed to over fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and fast service . The two Geek squad who came were very great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad guys did a great job mounting my 65 inch TV above the fireplace. They took great care to insure the mount was placed and secured to the wall properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank God for Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad comes highly recommended by me! Two agents mounted my 75" television along with hiding all cables. They went above and beyond on their service. Messes were cleaned up, trash was thrown away, and the service was performed in a timely manner. I couldn't imagine having tried to mount this television on my own. Geek Squad was well worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team were in and out in no time. They were very professional and on time. Will continue to use Geek Squad

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wall Mount Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 guys were polite, professional and did a perfect installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything was perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was done quickly and efficiently! My wall mount was installed with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The Tech was excellent and did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on the wall, hooked up and it works great. She did an excellent job.

    I would recommend this to a friend