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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 851 Showing 17,001-17,020 of 38,694 reviews
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, worth every penny. The guys arrived on time and were extremely professional. We had a good chat about ideal viewing positions and they taped the wall so that we could decide before the actual mounting. The end result is impeccable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Agents were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were great, they did a great job installing everything

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quickly and cleaned up mess

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with their quick and clean installation. Very polite and thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank god for the geek squad .We all know that when you get older it gets harder to do things.So why not have your new tv installed by professionals that do it every day and can hook up all your components.So I did ,great job thank you ,you guys make my life easier

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, easy and was able to replace the ordered mount with the correct on1

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick install - very courteous and knowledgeable, highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were great got it mounted in without an issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Squad is the best Hung the TV and Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was nice to have the Agent/ Squad install/ hang the TV and Soundbar… they were clean and very professional. They answered all my questions and educated me on a few other things about my system.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    GEEK SQUAD INSTALLED TV & Wall Mount

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GEEK Squad continues to be very impressive with expert installation & knowledge on electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shane did an excellent job ...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shane did an excellent job hanging the 55" TV. He was very Personable and Professionally handled the Mouting of the TV in our Common Area Room at our Academy ...

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TY mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks arrived on time...were very professional! Speedy service and left quickly!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wonderful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Giving a 4 because it took too long to get an appointment, however the service was great. The technician was respectful, polite and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Guys did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job hooking up my washer and dryer. And also the crew who mounted my TV, and hooked up my sound system.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV looks great on wall!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iinstallers did a great job installing our tv on the wall. They are quick, efficient and knowledgable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Mounted Quickly and Effeciently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was quick and efficient. Both technicians did an excellent job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV delivery/setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery & mounting perfect. TV set up & all explained. Great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV Quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a great experience with Geek Squad, great customer service very efficient, made sure our new TV worked properly taught us how to use the new remote, spoke with us the whole time as they were setting up,, what to expect an so on.. As well they cleaned up the wire areas so it didn't look messy and all jumbled together. We would recommend Geek Squad to all of our family and friends.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    As always Geek squad does it right

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always great. They are knowledgeable and experienced. They always have the answers.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew showed up promptly and completed the job quickly and efficiently. I would highly recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you for the great install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional service. An overall great experience.

    I would recommend this to a friend
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