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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 853 Showing 17,041-17,060 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast installation and very good results!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He's simply the best! Very fast installation and good results.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and connected my devices successfully

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys did the absolute best job stalling my TV. They were both very knowledgeable and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were very professional and definitely knew what they were doing

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV mounting works great, is a really good quality. I would definitely recommend this to a friend

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installation and set up. Why wasting your time when this service is available ?

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was a pleasure to work with.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were courteous, fast and efficient! Would gladly welcome them to assist me again!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    This item is one of my favorites it works very w

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is one of my favorites it works very well

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job mounting my tv. But nothing special. Not worth $140. You can find some cheaper to do this

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great GeekSquad Team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were polite, fast, professional and did the job to my expectations. I would use them again for my next job.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad tech knew his stuff. He was neat and followed COVID protocols

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressed with our agent.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was great installing and mounting our TV. Several items I purchased at Best Buy did not fit and/or were not the correct items and agent had what was needed in his truck to complete installation. Geek Squad agent did a wonderful job. He took the time to explain the technology part of new TV, remote etc. Highly recommend using Geek Squad especially if you are not comfortable with technology.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    llnstalled tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful ,very professionally and knowledgable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation process.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was mounted by the professionals and they did an excellent job. They also showed me how to program the tv and made the installation a breeze! Continue to give great service and support!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and fast. Would definitely use them again!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my 75 inch TV mounted. They took a long time to complete. When it was done everyone was in a hurry to be finished. Later that day in saw that the TV was leaning to one side of the wall. They had to come out and refix. Big thing with mounting a TV is to make sure you get all the charges up front because there is a separate charge for the mount, speaker mount, to hide the wires (cable only) and to hide the electrical. Everything was misleading. The installers did not charge me for the electrical do that's why I scored it a 4 instead of a 1.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was great - installed and hooked up everything needed in the house !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV INSTALLATION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TWO PERSONS GET THE TV ON WALL. NICE SERVICE THEY KNOW WHAT THEY DO. WHEN YOU HAVE THE BIG TV, THAT IS THE SERVICE YOU NEED.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Efficient & Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was terrific and satisfied all our needs.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    GEEK Squad installed my TV quickly!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and installation was completed in a timely manner.

    I would recommend this to a friend