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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 853 Showing 17,041-17,060 of 38,694 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my 65" Vizio installed on my wall with a new mount. They did a fantastic job and it looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with service and TV purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with the service. The first TV delivered had a issue with screen. We called Geek Squad and told them about it. They set up a new appointment for the following week and delivered a second TV which we are extremely happy with. We would highly recommend Best Buy and the Geek Squad

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mount my item and helped install some of my item

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mount my item and hook them up great service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks better than before

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I’ve mentioned in one of my other reviews regarding the set up, it’s a good alternative to having the cables just dangling behind the TV. However, it doesn’t completely hide away their cables as they have to come out of the wall somewhere to connect to the power outlet. I’ve had three TV set up, two of them where the cables were hidden, and one of them where the cable wasn’t hidden. Her geek squad information, the basic installation includes them neatly tying down the cables, but it’s still an eyesore for them to just dangle down the wall. The other two rooms look much better.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding sevice very polite and friendly installers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and value. Better price than the home automation folks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent attention to detail

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television arrived on time with the installers. When they pulled the television out of the box, it had a severely cracked screen, so they put in a high priority replacement which was installed within a few days

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was perfectly done. Our technician was helpful, courteous and timely. Couldn't be more pleased!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Gagner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We picked the perfect size TV for our needs in our house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service from Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who showed up to install were very professional and courteous. After install they took the time to show me the features of the TV and how it works. My only issue was with the scheduling the first time the install was scheduled for was very poor. The first Geek Squad person was quite rude. But once escalated and the new people from Geek squad showed up they were excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installation was perfect as usual I wouldn't go without Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service Solid install and cleaned up upon completion

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Expert Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew came in with all equipment and well prepared. They were very speedy and did an excellent job

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents went above and beyond to get my tv mounted, working and connected.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    70 inch TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The three gentleman that came to mount the TV were quick and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geel Squad installed my TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent staff. Very helpful Installed one new TV and 3 existing TV Provided 3 surge protectors

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys did a great job with the installation and the set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech went above his expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech set up person was so helpful and friendly. Very patient with me as I am not a tech person at all.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fantastic awesome couldn't have done it myself glad I got it done

    I would recommend this to a friend
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