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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 854 Showing 17,061-17,080 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service person was the greatest! Very professional, efficient & explained everything! He even gave us his business card if we have further needs.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys did a great job with the installation and the set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great-Geek-Guys!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without a hitch, connections to all my devices. No sweat!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Best Buy is the worst delivery company on earth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my biggest complaint is that they only brought the TV and they left my sound bar at the store and then they gave me some beer story about the sound bar being on another delivery ticket with another person. I mean this was just a simple LG sound bar it did not need a theater specialist to hook up the audio or anything like that. so I feel like they were giving me a fake story because it was never delivered by anybody that day and now I’m having so much trouble trying to get the sound bar delivered.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fantastic awesome couldn't have done it myself glad I got it done

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Love them installing my tvs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad mounting my tv they make sure to do things right the first time

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job setting up my TV and equipment. They went the extra mile to make sure no cables showed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected a center speaker to my Bose System and hung my TV! Great Job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thankful for Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was so professional, helpful and courteous! Without installation, I would have bought elsewhere. Very satisfied!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Stress free wall mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician came, hung the tv, hooked up the cable and synced up everything. Made it all so simple!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job on the installation and explanation

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Kitchen TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Job! They came and did the job...no fuss....no problem!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV mount service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was mounted quickly and they took my old TV away. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and personable, and did an excellent job no much no fuss

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were quick and knowledgeable. They mounted two tv's very fast and they look great!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that mounted my tv was awesome. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installed 3 TVs for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were on time and got the job done right. Very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad install my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team help me. They were quickly and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome support!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was professionally and knowledgeable about the product and the installation was quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mark O

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job putting up my tv. The only problem I had was they tried to postpone my appointment by telling me they didn’t have my tv yet. I had to make a trip to Best Buy and after talking to the manager he rectified my appointment and delivery.

    I would recommend this to a friend
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