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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 855 Showing 17,081-17,100 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek Squad for Large TV Installs = No-Brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BB's installing of my TV and mount, regardless of where purchased, is a great service. I can't say enough good things about the technicians who did the install. My TV was large, 77". It's a no-brainier to hire the Geek Squad, who do these installs every day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad wired my house and installed my tv’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were friendly , professional, and on time. Would use them again anytime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Premium TV Mounting 55" and smaller (TV Connect an

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad, they are always timely and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Quick setup! They were in and out in 30 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kevin and Alex were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given this one star given that it has taken 3 attempts to get my TV mounted correctly. However Kevin and Alex came to save the day. Not only were they informative but took their time to ensure everything was set up correctly. HUGE thanks to them!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    New tv for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Geek Squad install it and a 75 inch TV. Went up easy and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, friendly and very knowledgeable what they do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our person was efficient, competent, friendly, and

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person that did our work installed 3 TV's all 50 inches and larger and one was particularly a huge task which he seemed to make look easy!. He got all out equipment (auxiliary) connected to our satisfaction and was done in record time with precision. We were so pleased with his work we wished that he would always be the one that would do any of our Geek Squad work for us!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great stuff.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy from best buy did it so fast. This is a good program so we just wait while he does the set up.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install. Very knowledgeable crew. Would use again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed Sony 75X950H & full motion wall bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks did a great job arriving as promised, unpacking our bracket and TV, mounting it on the wall, setting up our peripherals, loading our streaming accounts and explaining how to operate everything. They were minimally invasive, followed COVID protocols, courteous and cleaned up properly in a short period of time. I would use this service again in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Great Job by The Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Techs were very capable, polite, and efficient. They removed all packaging and made sure they observed COVID precautions. Set up was excellent and they walked me through all the TV features and options. An extremely positive experience and worth every penny of the service fee. Would use this option again and highly recommend the Geek squad.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent Job Complete

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Premium TV Mounting and TV Connect done by Geek Squad Agent was done professionally. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best moving mount ever!!! Makes my tv look bigger!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really a great unit, holds the TV correctly and can be adjusted very easily, no complaints so far.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install and mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent helped pick height and did the installation quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed and mounted my TV, connected it to my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The installation was quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my tv and connected all my devices!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Professional service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my TV quickly and effortlessly. Nice and professional. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast & professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an awesome and professional install!

    I would recommend this to a friend