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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 857 Showing 17,121-17,140 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad mounted TV on the wall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted TV safely and checked all connections. Punctual and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and made installation so easy. Connected everything and showed how to work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job good attitude nice job keep up the goid work

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mounting my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy came and installed my tv and he was very professional with the installation

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They were so professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were excellent. They completed all aspects ofvthe job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv mount for normal viewing. No regrets and great install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up crew arrived early. It was quick and went very well. Helped me set up Samsung account. Would use again

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installers were quick and efficient at installing the televisions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samer and assistant conducted themselves professionally courteous with care in figuring how best to install my new TV at the most optimum vantage viewing and stability.They made sure to maintain safety protocols and did not leave a mess.They made sure tv was working to my satisfaction and that I understand how to operate navigating the controls before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AND MOST RELIABLE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HE KNEW WHAT HE WAS DOING AND EVERYTHING WENT IN PERFECT.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and installed all my devices. And set up my remote control . Great job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Do not remember the young mans name.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers also helped connect are the devices to the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Super Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted and set up everything perfect great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted 75” TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Employees worked with head office regarding mounting using tools supplied by Wall Panel company and quickly adjusted to another method to meet both my expectations and Best Buy’s requirements for safe mounting.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job was fast and looks really nice good idea

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent job by technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician knew exactly what to do and was very swift and accurate with measurements and installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was on time and they did a great job. Very courteous and they cleaned up before they left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman’s mounted the tv and connected it to my devices quickly and without any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Two-fer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team of two showed up and did an outstanding job transitioning one setup to the other. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is the BEST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad ROCKS! The initial installation was spot on. Justin rocked it. Set failed ~ 2 weeks later. James, from Geek Squad visited to confirm DOA status quickly, recommending replacement. Geek Squad due to replace later this week!

    I would recommend this to a friend
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