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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 859 Showing 17,161-17,180 of 38,694 reviews
  • Rated 5 out of 5 stars

    Perfect service and install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks! The service was great and nice to have my purchase working 100%

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad gets it done to perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted my tv to the mount & connected all my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Guys did great job installing TV and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did great job. Installed TV and all all three worked together well. would recommend Best But installation

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad was professional and quick.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really appreciated the professionalism of the Geek Squad, and the quality installation.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad did a quick and thorough installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended service, very professional and courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my big screen TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent install with knowledgeable fun guys and great TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so grateful that this service exists, my installers where fast very and knew the product details.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Agent was extremely polite, efficient and helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and connected it to my cable service.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad installed tv quickly and perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and knowledgeable Technicians, answered all of my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service was perfect. The technician came to my house and asked the questions necessary for mounting the TV where and how I wanted it. Then got to work and finished, what I considered a complex task, very quickly. It has been several months now since installation and I am as pleased now as when it was first mounted. I could not be more pleased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After confusion on the order Which did not call for Geek Squad install, they responded very quickly and efficiently. However some of the features of the Sony tv (such as Airplay and HDMI 1) seem not to work and getting in touch with Best Buy support has been greeted with overly long wait times. (Sony software very confusing and difficult to work with and their online manuals practically worthless ) Great TV picture but not sure I’d buy anSony again. Feel Best Buy support very distant to get ahold of on minor problems

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV mount on my wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount went well once they finally showed up. The first appointment got cancelled with notice and the second appointment they showed up late.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excelente

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will definitely recommend having BB set up television as service was speedy, professional, and done right.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installation of tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my tv and showed me how to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job in mounting, not an easy task!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and helpful. The TV looks great on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad mounted TV did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a awesome job mounting TV quickly and neatly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Super crew!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The $200 was so worth the Geek squad replacing wall mount and mounting my TV. They did an outstanding job!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was on time I showed them how I wanted it and they got da job done

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job mounting this! Better quick and professional. Cleaned up everything.

    I would recommend this to a friend
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