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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 860 Showing 17,181-17,200 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Above & Beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an awesome job and even helped me with the tv I was replacing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very professional and installed my TV to all my components.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wall mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was perfect with my mounting except when they cut into my drywall. The mount placement is perfect, but when they installed the in-wall power extension, the faceplate does not sit well on the wall. It's loose. Not sure if they cut the hole too big or the screws are messed up on the faceplate, but it just doesn't screw into the wall. The faceplate sort of protrudes out, so I have to place it behind the wall mount in order for it to sit flush with the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Installed sound bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, friendly and safety minded. Would recommend geek squad.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Job and Great Advice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional mounting job and great advice for hooking up my surround sound home theater system.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mounted team were very professional ask many qyestion very very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75" LG TV Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My LG 75" Tv was mounted and installed by Luis Flores and his helper Xavier. They are qualified Best Buy installers. We had to wait for them to be scheduled for 2 weeks. The Geel Squad could not do the installation for over a month and this was a gift for December. As it was, the gift was installed after the gift date but the installers that BB uses were terrific.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy Happy...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hooked up my tv mount with ease and no problems. I couldn't be happier with their service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job installing my tv. They were courteous and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome installation and awesome team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our team was fantastic. They came in and got right down to work and we’re done before you know it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My TV was neatly and quickly installed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and told me I did not need a cable as I had Wi-Fi and a computer. He checked all of the outdoor cable connections to be sure they were in good working order. He showed me how to use the control and had me use it to turn the TV on and select a couple of stations to watch to be sure I understood.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Person did a totally efficient job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The one person who took this assignment had been to our home before. Due to that, he quickly sized up the way in which the mounting & connections would be done. He was easy to pose questions by giving great answers. T.S. is one of your great employees and a fine asset for your business!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did everything we wanted and how we wanted

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installed my tv very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted mu tv and connect all my devices.. very satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    My tv was mounted quickly

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv quickly and efficiently.. he was very professional and courteous

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great service experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was knowledgeable and very personable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    geek squad installation of tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on time of arrival and works clean they pretty hook the item in order

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful item great service time and the install looks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted and configured my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is awesome, service is awesome and my agent who mounted my tv was awesome

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the team came in and did a great job as usual. nothing less than I expected.

    I would recommend this to a friend