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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 861 Showing 17,201-17,220 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek squad installed my television.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely delited with the picture and sound of the OLED television.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick & professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by installers ,professional and quick ,would use again.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    No Complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was only one guy, but he did GOOD! Knowledgeable and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad mounted my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job of mounting the tv. And we’re very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mounting works great. Was mounted perfectly and exactly where I wanted it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geed Squad TV wall mounting is BEST IN CLASS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just absolutely excellent service! This is the second TV wall mount I have had done by Best Buy and could not be happier! Terrance is first class and was very careful to ensure it is mounted at the height you prefer and takes great care with his assistant to ensure the TV is carefully mounted. He has done 2 installations for me and the service is 100% perfect! Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad TV mount installers were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV wall mount is very versatile. Geek squad installers were great at professionally mounting item and clean-up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job installing and setting up the TV along with the soundbar. They set it up showed how to use it and answered any questions I had. Friendly and arrived when they said they would and cleaned up everything.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Slow to reschedule but quick to get the job done n

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted myTV over the fireplace as well as mounted old TV in the bedroom. Good job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Wall Mounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing...They did an awesome job mounting the TV over our fireplace...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup went well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents took their time to hold the tv up before it was decided where it was to be mounted.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer were very polite and installed my TV with no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman’s mounted the tv and connected it to my devices quickly and without any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were kind and very professional. Very pleased with the job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went exactly as hoped - smooth, well informed and highly recommend the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    home theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the TV was professionally installed, checked for performance and completed in less than an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv mount for normal viewing. No regrets and great install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    both agents that arrived were excellent. they connected all of our devices to the tv and also went above and beyond and mounted our surround sound as well. enjoying our tv and surround sound as i type this! thanks Rashad and i forgot the other gentlemans name.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a 9 year old 32 inch TV to a 65" smart TV. The size of the box alone was imposing to me. The two guys who did my install were seasoned pros and had the new set and sound bar mounted and programmed very quickly. When we hit a snag with slow internet connection, they coached me on what to tell the cable company. Then they gave me a quick 'how-to' lesson, and cleared out all the packaging materials. So happy I used Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and well done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent arrived as scheduled, installed the TV quickly and also showed us all the features.

    I would recommend this to a friend