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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 861 Showing 17,201-17,220 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on time and fast and efficient. explained everything and showed how to use it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2nd time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have been a five star review if they didn’t install it where I didn’t want it. After coming back out, it is perfectly fine and glad that they took time to make it right. Good job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked on getting everything just right for us. Cleaned up area and took all the boxes away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad came in and quickly mounted out tv and connected it to our sound system. The were efficient and professional. We also appreciated that they left contact information in case there was a problem.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome and easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted it, did great job nice and neat job and should me all features

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squads installed it quickly !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv well and arrived on time !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexander from the Geek Squad set up my two LG 43" televisions. He was prompt, courteous, respectful and very much a professional. He was extremely knowledgeable and offered hints regarding the operation of the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV exactly where I wanted it

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed, looks great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted, leveled, and wired everything professionally. Great Job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jesse was great. There were issues with the scheduling of second appointment needed because of issues behind the wall where the TV was mounted. Additional parts were needed. But Jesse told me what was needed. The Joliet store made the second appointment but apparently made a mistake at entering the appointment. This led to multiple appointment cancelations. It was finally resolved and Jesse came out to complete the install. He called with arrival time. Good Job Jesse!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation came in and was done in about an hr. Installed the fireplace wall mount for my 85” in tv and mounted the tv and set up and all. Very professional and took the trash and cleaned up. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were the best and deserve a gold star and raise

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cody was very professional and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cody explained everything to me in detail. He took his time and answered any questions I had.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price is out ragous but other than that great product

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The guys was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time, professional and outgoing. Did the job with precision.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome product, price and service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We loved this product, it was perfect! It works really well and was easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    helpful installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service, polite and helpful. Very useful.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys arrived promptly and did a great job installing the 70” TV right where I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Awesome remote. Beautiful picture. Great sound

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Picture and sound are only good qualitys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the picture. I'm glad i had the Geek squad to set it up because for me it was a nightmare to get through the setup and getting used to h9w to use it. It is a pain because i have to use both the tv controller and the AT&T controller to watch the cable shows. If i would have known how complicated this tv was i would never have bought it.

    I would recommend this to a friend