Deals for every list.Start early, save early.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 862 Showing 17,221-17,240 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    N/A

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These geek squad guys r the best that have installed my tv on the wall very knowledgeable and very bright

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad made my installation process fun!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were wonderful, especially William! He had a great demeanor, by which I mean sense of humor and it made the whole installation process that much more enjoyable, fun even!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my tv quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my tv and connected all my devices

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t have a problem with the mounting of the tv, was fast and neat

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    installing was a success

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they was fast did a great job putting my tv on the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time. They kept me aware of their arrival. The TV was installed. They did trouble shoot any problems with resolutions. I very happy with the service that is why I choose Best Buy because of the Geek Squad was available.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys. Did a great job and let us know how everything functions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great technicians...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything we expected and more....easy installation & operation...

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed my tv quick

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time. Knowledgeable & Friendly Installation was quick..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation was excellent .

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did an excellent job of mounting the tv and getting it all tuned up so that everything was working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two employees installing our TV were amazing. They were so skilled, so personable, and so responsive to our requests. Best Buy would be lucky to have all employees exhibit the same customer service as these two exhibited. They were professional, knowledgeable and fun. We hope to see them again when we make our next purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed the equipment and mounted the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install TV quickly!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and efficient! Great work. Absolutely 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Well worth the $$$

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was very capable and everything went well…no mess!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    geek squad installed TV on wall mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time and completed instulation satisfactorily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took down my burned out 65" TV and installed new one. Hooked up my remotes, showed me how to use new one and, for additional cost, took away old TV and packing materials. I could not have done it myself unless I rented a truck. Good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maximizer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another superb way of maximizing space and getting good picture quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service! The installation is perfect. I was working from home on a zoom call during the installation and the representative was kind enough to ask when a good time was to drill due to the call. He also paused the installation when I needed to unmute. Very kind and accommodating. & he still finished much sooner than originally expected.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV mount above fireplace

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was well communicated and professional throughout. It was quick and looks amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install.it has everything you need to find the studs and make sure it's level

    I would recommend this to a friend