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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 864 Showing 17,261-17,280 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Too big to do myself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the guys that came in. They hung it where we needed to go.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job mounting the tv They mounted level and centered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing work by the team, wall mount was beautifuly done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The agents are always helpful, but are specialized

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 weeks ago we had 3 geek squad agents out to install our new QLED 85" TV with a tilting rack install, move a TV set to a different location, install a cable modem and then install an eero system. Did a great job. Later another agent came out to install the Ring Doorbell, which died the next day. Today 2 agents came out and pronounced the Ring Doorbell as "DEAD", and I am not sure when they will replace or upgrade the unit. Too many trips for too long a time, and still not working.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected the services.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excelente service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very friendly guy. Installing was very quick. I will recommend 110%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Courteous help desk

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a trying experience on my latest purchase, but your help desk (Fusanna) was very understanding and helpful.. I now looks like my issues will be handled properly.. Thank you Best Buy..

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work perfectly on big tvs, definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received this as a promotion when we bought the tv, definitely worth it for the size of tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very friendly and considerate. That clearly was a 2 person job in getting that done. They had all the tools to accomplish the install which wasn’t that simple . Nice job !

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Mounted TV and changed wiring

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks are professional, quick and through. I couldn't be happier with their service

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid and a great fit. This mount was easy to install and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mark O

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job putting up my tv. The only problem I had was they tried to postpone my appointment by telling me they didn’t have my tv yet. I had to make a trip to Best Buy and after talking to the manager he rectified my appointment and delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Mounted tv to stand and connected all devices.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional Agents mounted tv and connected all devices.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and did a good job. And fast.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted TV in a professional way. I give 5 stars for the work. Very patient techs.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job mounting my TV. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was impeccable. No issues. Quick and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was very professional and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job mounting my TV above the fireplace. It looks perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great, clean work and best part on time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. On time and did a great job.

    I would recommend this to a friend