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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 864 Showing 17,261-17,280 of 38,694 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was great! However, not pleased with all of the additional cost for power cords, in wall power extension, cables, that were added on to the install cost.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Person did a totally efficient job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The one person who took this assignment had been to our home before. Due to that, he quickly sized up the way in which the mounting & connections would be done. He was easy to pose questions by giving great answers. T.S. is one of your great employees and a fine asset for your business!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Have my Tv mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad used this to mount my 55 inch Tv over a year ago. I have had zero problems with it.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Premium TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend to anyone to let Greek Squad Mount TV and Connect and setup. Very professional men.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad weeken above and beyond for this instal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent gallo was so unbelievable He and his manager Christopher were probably the best and the nicest I’ve ever experienced at Best Buy anywhere in the country.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job and was in and out and explained details with me after completion to make sure I was comfortable with everything.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Install tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and it was perfect and was very professional

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fantastic service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my equipment efficiently and made sure I knew how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two installers arrived and started immediately. Carried in my 77 inch LG and started to mark off the install area. Mounted the mount and then installed the hidden outlet. Hung the TV and programed it and removed all the trash and away they went. Perfect from start to finish

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remount TV Wall Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents remounted the wall mount, attached the TV and did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was thorough and cleaned up behind himself.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech came out and mounted my TV's to my specs great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jose Castro is an exceptional Geek Squad member!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our 75" TV and connected all the remotes and speakers to it. Jose Castro is an exceptional Geek Squad member, very courteous, patient, and knowledgeable. We aren't techno-savvy, but he took the time to explain everything to us in terms that we could understand. His partner is very good too. Best Buy must be very proud to have employees like them!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad were professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job mounting my tv and setting up a universal remote

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Home Entertainment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was timely, efficient and explained what they were doing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Team did great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was quick and efficient. Very nice and cleaned-up afterwards. Good value.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent all the way around…No complaints…Professional!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick & easy install

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agents took care of everything in a quick & efficient way, highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nana

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my Tv to a new mount and connected all devices!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    installed quickly and properly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad-never disappointed. always on time, know what they are doing and are helpful.

    I would recommend this to a friend
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