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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 870 Showing 17,381-17,400 of 38,692 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    65" TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on time, professionals guys. took them 1 hour to mount my frame TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good service when I have Geek Squad come install, I am confidence in their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and stress-free

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first time ever using the Geek Squad for any type of service. The Geek squad mounted 2 TVs in my home, a 65 inch TV over a fireplace and a 75 inch TV for an upstairs entertainment room. The installation process was fast, easy, and done with my input of where exactly I wanted things placed. The installers were professional and kind and did a wonderful job. I would definitely use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service very nice people and they did all the wok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service crew was so prepared and had the right bracket in the truck. It fits great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love my TV!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent's mounted my 82 inch TV just perfectly! They connected it to my devices too.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of media components professionally installed. The Geek Squad scores a perfect 10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install tv to wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow Amazing service and friendly people who know what they are doing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An exceptional Geek Squad Team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team that installed our wall mount and 65" Sony TV were excellent. Very professional, knowledgeable, helpful. Not only did they install everything, they also taught us how to use the TV and the wall mount. We've never owned a TV before so we had a lot to learn. We actually made short videos of how to use everything.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Install and TV hook up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time and did nice installation. A little issue connecting sound bar to the one remote.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Installer was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was courteous, knowledgeable, and prompt. It is a bit pricey but worth it for a guy who is not diy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad mounted my tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mount the tv with no issues and connected everything and left no mess!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV above our fireplace and made sure it was working properly. When I noticed there was no sound, they came right back and fixed the issue within minutes. They did a great job! So thankful for them!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed TV and hooked up components as easy as 123. Super fast reliable installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my 65in tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and counted all of the services. They were fast and professional throughout the whole process. Would def recommended for any large tv to go this route.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were excellent! They set up my TV and adjusted all of the settings. They showed me how to use the remote and how to view the TV setting and the Apps that are available. Thank you to Christopher and Matthew!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad installed TV and sound bar quickly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed quickly and helped me get apps installed. Showed me how to use my new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andy and TJ did a great job mounting and providing with easy to understand use instruction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people mounted the bracket and TV quickly. The team was on time, professional and quick. Very happy with the job that was completed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fast and Friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job. Perfect mount, easy setup and fine in under an hour.

    I would recommend this to a friend