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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 872 Showing 17,421-17,440 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were absolutely fantastic! Would recommend them strongly!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed quickly and cleanly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my tv exactly where i needed it! Everything went smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed professionally and on timr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed professionally. Made sure we were able to know how use

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    They did a great job installing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend having a tv this size installed by professionals, they did a great job

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Mount new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted tv and it looks great. Very Professional

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast and quick install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was on time and professional. Mounting is solid. No issues at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lead installer contacted me before the appointment and again the morning of the appointment to ensure everything was good to go. Arrived about midway through the promised time frame. The two installers worked quickly and cleaned any mess made and took away the packaging. The lead installed verified everything was operational and provided some basic setup of the TV prior to leaving. I am very satisfied with the service performed.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install. Very knowledgeable crew. Would use again

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Amazing customer service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These people were super friendly and did an amazing job and did everything in under an hour!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of wall mount and TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job from the geek squad did a great job and was extremely helpful

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Great Install Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and quickly and on schedule. Mount does what it should do, holds the TV and swivels

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted my sound bar and connected all of my blu tooth devices to all of my devices. And gave me a tutorial on how to work all of the electronic's that I purchased. The Geek Squad was the Best Thanks again guys

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best moving mount ever!!! Makes my tv look bigger!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Representatives for Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your store reps did the install quickly and efficiently. They worked and made sure they cleaned up everything They expained the operation of the items I purchased very well.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was on time, mounted TV properly and happy with work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Beginners

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted my TV and connected all my devices working fine very satisfied good investment!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, friendly and very knowledgeable what they do.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent guys, came very professional and cared about customer needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were super fast and efficient. They were in and out in less than 2 hours and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job and really thoughtful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So not only did we get multiple confirmation calls about the appointment time but our Geek Squad representative went the extra mile to get details from our family member who is the one who is going to use the tv the most to make sure the way it would be placed was the most comfortable for them because they are recovering from an illness. It was just a very thoughtful representative and I am definitely encouraged to use them again.

    I would recommend this to a friend
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