Customer Ratings & Reviews

The Geek Squad did a great job mounting my tv, sound bar, and bracket. Would hire them again!

Very happy with the Geek squad team awesome job very impressive and quality service.

Prompt delivery, professional installation team. Friendly! All items removed from home after installation.

The agent mounted my tv and connected it to my dvr.

Two techs came in and knew exactly what to do. They did an excellent job mounting my tv, explained how the mount worked, and cleaned up after themselves. They even had a little custom made cardboard piece to catch the dust when they drilled the holes in the wall. Very nice and personable, thorough and quick.

Geek squad mounted it solidly on the wall and hooked everything up!

Great choice to have Geek Squad install everything! Looks great.

The agents were polite, professional perfectionists who made sure everything was absolutely straight, connected, and to our preferences. They even demonstrated the features of our new tv and made sure we were comfortable with the controls before they left. Absolutely recommend!

Agent helped pick height and did the installation quickly.

The agents were super fast and efficient. They were in and out in less than 2 hours and did a great job.

The geek squad agent and crew that came to do install did a great job. Thanks Best Buy

So far so good. The gentlemen we’re very polite and professional.

Excellent service. I was very pleased with the professional and high quality install, clean up, and customer engagement on the product.

The agents were prompt, professional. Willing to explain what they were doing

I love the picture. I'm glad i had the Geek squad to set it up because for me it was a nightmare to get through the setup and getting used to h9w to use it. It is a pain because i have to use both the tv controller and the AT&T controller to watch the cable shows. If i would have known how complicated this tv was i would never have bought it.

I ordered this for my 90 year old mother in law to be installed at her residential living facility. the install was fine, but I already had a wall mount, but wanted a soundbar installed. first, although we ordered everything needed, including the sound bar mount, it came in different times and one critical piece never arrived (sound bar mount). Did a UPS track -- they said it was signed for -- but the name of the signer was unknown. But UPS said talk to Best Buy. BEst buy said talk to UPS. So we ended up ordering a second mounting bracket for the sound bar. After paying for a premium GEEK service -- thinking that would also include sound bar installation, we were told no, and had to have a second visit by the installer. We ordered on line -- which was also held against us -- our fault (we were told) for not going to the store to talk to a Salesperson before ordering?? Isn't the point of on line to save time and money for Best buy and us? The installation, once all the caveats are taken into consideration, went fine.

Great install, Great attitude, and assisted with setting up and sync with satellite.

Great install, Great attitude, and assisted with setting up and sync with satellite.

The agents mounted my television and hauled away my old TV. They were very friendly and helpful and got the job done quickly. They even called me to give me a better idea of what time they would arrive. Once in my home, they were very considerate, wore masks and shoe covers the whole time, and went the extra mile to make sure I knew how to work my new smart TV. Great experience!

I cannot say enough about the installers of our TV. They did a great job in a minimal amount of time.