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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 875 Showing 17,481-17,500 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a fantastic job. In and out fast. Left no mess.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Hang

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was install perfectly. The guys did very good work.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Job. Professional, thoughtful, all around good

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed tv mount and tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs installed tv mount and tv with no issues at all.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GREAT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE AGENTS CAME IN REMOVED OLD TV INSTALLED NEW ONE AND RECONNECTED . DID GOOD JOB

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an outstanding job Mountain my TV perfect on my wall look amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was careful and attentive to details. They were most helpful in instructing me how to operate the new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad very professional quick and easy set up

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    Wouldn’t recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came to the house were extremely friendly. However, I was disappointed when they pressured me to purchase a tv mount even though a tv mount came with the tv.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gerard is so helpful and knowledgeable! Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install - perfectly mounted!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents weee polite, on-time and quick to assess and install. Totally recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service by the geek squad. Courteous, knowledgeable and quick. Tv looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installer was knowledgeable and efficient.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer mounted the TV and connected all of the peripherals. Did a great job!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad mounted tv and explained operation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV, set it up and showed me how to operate it

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 1 out of 5 stars

    Geek Squad was AWFUL and clueless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad should know about the products they are installing. They were clueless. They installed our TV mount and were supposed to hook up our new Sony Bravia TV. First, they did not know that the TV works with Alexa, and they should have known that. Second, they hooked the TV up wrong. After they left, the TV would not change channels and no longer worked with Alexa. I called the guy back after he left, not even 30 min later. He refused to come back and fix it and do the job right. He REFUSED. Sooooo not right. He said he could come the next day, but not that same day. If he couldnt come back out, he should have found someone that could. The joib was not complete. Awful customer service. Your the Geek Squad. Your supposed to do the job right. You dont mess up someone's TV, and then refuse to come back out and fix it. Luckily, my husband came home and fixed everything. Geek Squad was useless and hooked the TV up wrong.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our TV, and connected it to our devices. Ran through the basics on how to use them. Polite and professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chad and his helper were very professional and knowledgeable of the task at hand.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding both men were great head guy was extremely knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Large screen TV installed on a wall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, efficient, knowledgeable and courteous. Will use again.In

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this wall mount for our television in our bedroom and it has been great.

    I would recommend this to a friend