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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 878 Showing 17,541-17,560 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were early, efficient, kind, took my self isolating seriously.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job mounting the TV. Quick efficient and flawless.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad always goes above and beyond and does an outstanding job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good and quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really a good experience with quality work and done in short time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arrived on-time and moved fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and personable technicians. Treated my home like it were there own. Arrived on-time making it an overall hit of a home installation customer experience.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Good installation job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installation. Everything had been done like it supposed to be. On time! I have no complains!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted my tv without hesitation very professional and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was GREAT. The mount for the tv was already on the wall - we just replaced the old tv. They did however set EVERYTHING up - internet, streaming, surround sound and showed me how to use the remote.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Good job geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did well, no issue. They've done all the tv mounting in my home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from tv installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounted my tv and setup my sound bar. All perfectly level. There were some odd sound drops when I started watching it later and he came right back the next day to check it out for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Very happy with result. recommendable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt, knowledgeable & efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. These guys knew what they were doing and did it quickly, answering all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great experience they were very professional knowledgeable and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, skilled, friendly technicians. A pleasure to work with!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came at my resident and did a awesome job on mouthing the tv

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Save yourself the stress

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This guys are great and very professional. They did neatly and in very short time.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time and provided outstanding service, while also offering suggestions that were great!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job!! They understood exactly what I needed done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were really amazing and courteous! They arrived and were kind enough to respect our home and also our pup. They helped us with setting up our smart tv and Sono and gave us such useful information about our tv and sound system and the app!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were great. They helped with setting everything up.

    I would recommend this to a friend