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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 879 Showing 17,561-17,580 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Why not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you spending thousands of dollars on a big screen TV do you want to chance dropping it

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    mounting perfct for watching TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    now I can watch my TV from any area in my room . adjusts for any chair I choose to sit in.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Everything was smooth and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV quickly and connected it to all my devices

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted and setup was flawless. Thanl you so much for great servic3.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Definately would recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Tv was mounted over the fireplace and the installer was prompt and tidy

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 3 out of 5 stars

    Website misleading

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent Kenny was outstanding, I can't say enough good things about his professionalism, courtesy and work product. However the services listed on the site are very misleading. I find it very doubtful that anyone settles for the basic installation that is on the website. Best Buy should be more upfront with the different options that will likely be needed.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    mounted tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    took awhile to get the logistics ironed out but did have it for the big game

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very pleasant, knowledgeable gentlemen. Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional. I was pleased with the complete service.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad mounted my tv on the wall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted my tv. They were very professional and nice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went well. Geek squad guys were excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job installing new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't have asked for a more professional and fantastic service mounting my new 77" OLED TV. Not only did the agent help in taking down my old TV and mount down, but also did a great job in mounting the new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and connected everything!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for what you pay, work good, ez to install it.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad did a great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad install my tv and connected my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. The gentlemen we’re very polite and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Tv holder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic tv mount. Does the job. Was easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect and great installation. Totally professional

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Install Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install team was competent, courteous, and quick.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service, terrible scheduling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The actual service appointment was great, but the scheduling of the appointment was a complete nightmare. The time and date were rescheduled 4 times in 12 days, and for the last delivery date, I had to call in to see if they were actually coming because I received no notification until the tech called when he was on his way. Luckily, he called at the beginning of the window.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was excellent. Very professional & friendly.

    I would recommend this to a friend