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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 882 Showing 17,621-17,640 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek Squad is the best for Installations!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service by the Geek Squad! Stewart and his crew were exceptional! On time. Efficient and very knowledgeable! They are the best and we will always use them in the future if needed!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad guys are great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work was done fast and efficiently. Everything looks great now and is all set up and ready to enjoy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys that came by were very professional and answered all my questions. They recommended products to me that would enhance my tv experience, I was left with a peace of mind that mount was done correctly and the space looks tidy. I really appreciated that the techs wore foot covers, face coverings and even wiped down the door knob when they left. I highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Hung Nicely

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my 55 inch TV hung on the wall with a single stud mount.Awesome job .

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fantastic service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation and willing to spend time with us to learn features.. fantastic service

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted tv over fireplace. Great service and arrived promptly.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great care was given mounting my new TV - professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional, friendly, and efficient and exceeded my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great technicians, did a great job and explained everything

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad who came out were super nice and did An excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quick and friendly geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    friendly, on time, called ahead to let me know they were coming. They made sure to ask and let us know what they were doing and if we agreed to placement. They even provided last minute extra service to hide the wires for us behind the wall. That was an extra fee but worth it. Totally satisfied and would use again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad placed a new mount and TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents did an excellent job mounting my 65” inch TV about the fireplace. They made sure the cords and Apple box were hidden behind the TV. They were clean and efficient! Great job!!!$

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Installed to our satisfaction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely professional. Went above and beyond in customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flush mount

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my tv and used this mount. It works perfectly for my wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Cheaper with total tech it is cheaper and totally worth it

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Samsung 65 in tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed my tv and Samsung sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Austin was our technician, he called the morning of our appointment and gave us an approximate time he would be arriving and then called when he was on his way so this was very helpful. He was very knowledgeable and accommodating for where we wanted the TV's installed, he was neat and everything was done perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great!! From the contact concerning arrival time and set up was great!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents easily mounted the tv, connected and set everything up. Great service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Was Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was quick and super knowledgeable when installing our TV!

    I would recommend this to a friend