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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 882 Showing 17,621-17,640 of 38,694 reviews
  • Rated 5 out of 5 stars

    good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed my new tv. It is a wall mount, and done very neatly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very quick service. mounting was secure and i didn’t have to do anything

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Switched two TVs and made all connections.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, the Geek Squad guys were helpful, friendly and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    free with totaltech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best for wall mounting a television.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Exceeded expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agent exceeded my expectation... I am very happy with my tv mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service would use them again any time. It is a little pricey but worth the extra money

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service, very professional and reliable. Provided great options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician very knowledgeable and helpful. He was efficient and listened to our needs

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Well worth the $$$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was very capable and everything went well…no mess!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    geek squad installed TV on wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time and completed instulation satisfactorily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had read some reviews stating that people were unhappy with installations and I had my reservations. But since there were more good reviews than bad, I went for it. The guys who came over were great. They were on time and called prior to arriving. They were neat, clean and efficient. The tv installation took less than one hour and it was perfect. They knew exactly what they were doing. They even cleaned up after themselves. Great experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service, terrible scheduling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The actual service appointment was great, but the scheduling of the appointment was a complete nightmare. The time and date were rescheduled 4 times in 12 days, and for the last delivery date, I had to call in to see if they were actually coming because I received no notification until the tech called when he was on his way. Luckily, he called at the beginning of the window.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was impeccable. No issues. Quick and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Loved my install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was a master. He installed it very well and answered all my questions. Plus, he was early!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional setup!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents did a great job mounting my tv and making sure it was in the correct location we wanted. Very friendly and personable. Quick setup and made sure everything was working properly before they left. Jonathan did an excellent job and would request him again.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv mount simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv mounted by geek squad it’s a stationary so nothing fancy but holding up well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic and simple service and very well priced. We were moving and our tech showed up within the window and I stepped away for 5 minutes after answering her questions and she was magically done already, quick and fantastic service

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    New tv for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Geek Squad install it and a 75 inch TV. Went up easy and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and strong you get what you pay for,it does more than I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad tech knew his stuff. He was neat and followed COVID protocols

    I would recommend this to a friend
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