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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 883 Showing 17,641-17,660 of 38,692 reviews
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys did a great job mounting our new TV

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV MOUNTING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman arrived on time and did an excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional setup!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents did a great job mounting my tv and making sure it was in the correct location we wanted. Very friendly and personable. Quick setup and made sure everything was working properly before they left. Jonathan did an excellent job and would request him again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did an excellent job on the installation,all my componts an adjusttments

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Only way to go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grat service. I would not have been able to install and set up without them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and all other devices i needed connected

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GREAT SET UP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    INDEPENDENT CONTRACTOR INSTALLED THE TV AND DID A VERY GODD JOB. FAST, FRIENDLY AND NEAT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad awesome job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed a TV mount above my gas fireplace and had to go through stone veneer. They were able to locate the studs with no problem. The lag bolts they used were longer than the ones that came with the tv mount. The job was done seamlessly. Very happy with the service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy was prompt, polite, efficient, helpful, and quick. Glad we had Geek squad

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad quickly installed my TVs and provided useful tips on tech gadgets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installation was quick and excellent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was fast and efficient. They took into account my concerns about the difficult location for the TV resulting in an installation that I'm confident about. They did a very thorough job of cleaning up afterwards. Given the massive size (77") and fragile nature of the Oled TV were were really relieved of our worries by their professional installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Cabinet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my new tv cabinet. It looks good. The cabinet was put together in about 45 minutes with no mess left behind by the Best Buy tech.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had 2 TVs installed in an office. They did a really great job and were very friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy people did a great job with the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very pleased with Geek Squad crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my TV and insured everything worked correctly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Greatness!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek guys were great! Thorough and responsive!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by two great guys

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad guys mounted my new 82" QLED tv, connected all components that were there from my old tv, and got everything working perfectly. Josh & Robert did a great job placing the wall mount on the wall, hanging the tv on the mount, and making sure everything worked as before. The really know their stuff and are two great guys. They are an asset to Best Buy. Thanks for a job well done guys.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used the geek squad with several install jobs and they do great work and very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation person. Very courteous,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very efficient. Even showed up early for the appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tech did a wonderful job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zach the total tech that put on and set up our original LG 55" and then later exchanged it for our wonderful Vizio 65" did a super job with both. He also made it all very easy and did all the paperwork. I plan on giving his Manager a call and make sure they know how wonderful he represents the Geek Squad.

    I would recommend this to a friend