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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 883 Showing 17,641-17,660 of 38,694 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installer was very professional and on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my TVs big and mounted! Installer was on time and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Wall mounting experience the guys was on time and very professional

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected all of my devices which was great work and professional

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wall mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was perfect with my mounting except when they cut into my drywall. The mount placement is perfect, but when they installed the in-wall power extension, the faceplate does not sit well on the wall. It's loose. Not sure if they cut the hole too big or the screws are messed up on the faceplate, but it just doesn't screw into the wall. The faceplate sort of protrudes out, so I have to place it behind the wall mount in order for it to sit flush with the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our person was efficient, competent, friendly, and

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person that did our work installed 3 TV's all 50 inches and larger and one was particularly a huge task which he seemed to make look easy!. He got all out equipment (auxiliary) connected to our satisfaction and was done in record time with precision. We were so pleased with his work we wished that he would always be the one that would do any of our Geek Squad work for us!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mount and service. The staff was helpful in deciding g best place to mount.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job mounting my new tv. They were courteous & cleaned up after the job was done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service Manager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is the best. They have been to our location three times so far, and we are calling them out again for work tomorrow. I do not mind paying for great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic and simple service and very well priced. We were moving and our tech showed up within the window and I stepped away for 5 minutes after answering her questions and she was magically done already, quick and fantastic service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation was GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and did an amazing job! They were quick and even took out the giant TV boxes to the trash once they were done! Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my tv and connected my devices. Dry friendly

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very professional and neat cleaned away all debris would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 4 out of 5 stars

    They made sure we were completely satisfied.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad showed up on time and was very professional. Also connected all electronic devices.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job mounting my TV. Great service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Overall very satisfied with installations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were prompt, professional, & courteous. Installations were done quickly & carefully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great GeekSquad team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who installed my TV were great. They removed my old TV and brought in the new one and assembled it and put it on my stand, and connected all the connections needed. The Geek Squad member then did all the needed settings and connections with the remote and when he was done, everything worked well together.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Outdoor T.V. Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very professional and did a great job with the setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was knowledgeable. He mounted my TV without difficulty and connected my devices accordingly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great. They were professional, careful with my home & its furnishings. I recommend the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt, Professional, Knowledgeable, Nice. Great Experience with my installer.

    I would recommend this to a friend