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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 886 Showing 17,701-17,720 of 38,692 reviews
  • Rated 5 out of 5 stars

    Big thanks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen who installed the tv were friendly and professional—they had everything up and running quickly and efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job installing my Sony TV in the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job installing the TV and love it in my bedroom

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, easy, the professional look.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did an outstanding job, getting my TV mounted and installed in far less time than it would have take me. They got my TV updated, explained the remote and Google TV. They were super accommodating in moving the cable box, Xbox and power management system around to make maximum usability of the different cord lengths.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    First installation went well but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First installation went well but the TV was Broken. The replacement didn't go as well but the end result was excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JOHN & TRAVIS "GREAT G SQUAD"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JOHN & TRAVIS DID A "GREAT JOB" VERY HAPPY WITH THEIR WORK & EVERYTHING WORKS GREAT GUYS, VERY NICE TV TOO, WE LOVE ❤️ IT....

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wth a large tv and wall mount it was much easier to have experts do the job,nice and knowledgable

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick easy mounting.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted the TV and connected everything up without any trouble.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always the best. Super friendly. Super efficient. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad was outstanding

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came in and stalled my wall mount and TV very fast and efficient

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted the living TV and it was so easy that I had them do other TVs.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    professionally done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New installation of a 65 inch television was done quickly and perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    T.V. Mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was mounted in a great location and professionally!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician did a great job of balancing the sound and color of my new LG 77” oled tv. Great job and very courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad is very efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They showed up on time and went right to work. Finished in a timely fashion

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional and did a great job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation they did was awesome. They were clean and thorough. Did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Caleb & Gio did it in 1/2 hour

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Caleb and Giovani came and set up and hung our 65 LG OLED for us with in 1/2 hour and they’re done. Money well spent for the service. These two agents were awesome and they’re great assets to Best Buy for sure

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Super clear viewing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product and price, set up installed quick no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad staff was knowledgeable and experienced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associate reviewed how to use the remote since this was a change from my previous one . I do wish there was a user manual enclosed for the T.V. I have tried to get one from Best Buy and also Samsung , however no luck . I would like the manual for the TV . I feel that for purchasing it at close to one thousand dollars , a manual should be included.

    I would recommend this to a friend