Customer Ratings & Reviews

They did a great job installing my television and sound system!

The agents installed a TV mount above my gas fireplace and had to go through stone veneer. They were able to locate the studs with no problem. The lag bolts they used were longer than the ones that came with the tv mount. The job was done seamlessly. Very happy with the service!!

This product works awesome and I have 3 TVs using this model.

Very efficient pair mounted my TV's. Thorough and clean.

The technicians professionally and swiftly mounted my TV and connected my devices. It left me impressed and satisfied. I'd definitely rehire them.

Jesse was great. There were issues with the scheduling of second appointment needed because of issues behind the wall where the TV was mounted. Additional parts were needed. But Jesse told me what was needed. The Joliet store made the second appointment but apparently made a mistake at entering the appointment. This led to multiple appointment cancelations. It was finally resolved and Jesse came out to complete the install. He called with arrival time. Good Job Jesse!

Amazing service! Well worth it! Bought a 85" tv and had them put it on the wall. They were fast, efgicient, friendly, and knowledgeable. Hooked up our new tv to our existing surround sound. Would absolutely recommend purchasing the Geek squad service!

The squad arrived on time and quickly installed the TV mount. No issues.

They did an awesome job and even helped me with the tv I was replacing.

Agents were very professional and installed my TV to all my components.

Love that techs will install and put up tv on the wall.

Excellent customer service! The installation is perfect. I was working from home on a zoom call during the installation and the representative was kind enough to ask when a good time was to drill due to the call. He also paused the installation when I needed to unmute. Very kind and accommodating. & he still finished much sooner than originally expected.

The agents were terrific. They did their job efficiently and did everything needed to set up the TV. I couldn't be happier with the results.

I was skeptical in the beginning . They explained everything and made me at ease . Love their service

Agents mounted my new TV and connected it...no problems..!

Everything we expected and more....easy installation & operation...

Perfect mounting....agents did a wonderful and quick job!

Agent mounted my TV and connected to all devices. Very pleased with their work!

Geek Squad installed my TV quickly and all questions answered, mounting in corner wasn’t easy, but finally everything went fine

The agent was great installing and mounting our TV. Several items I purchased at Best Buy did not fit and/or were not the correct items and agent had what was needed in his truck to complete installation. Geek Squad agent did a wonderful job. He took the time to explain the technology part of new TV, remote etc. Highly recommend using Geek Squad especially if you are not comfortable with technology.