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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 887 Showing 17,721-17,740 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watched how efficient and quickly they unpacked and hung the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted 75” TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Employees worked with head office regarding mounting using tools supplied by Wall Panel company and quickly adjusted to another method to meet both my expectations and Best Buy’s requirements for safe mounting.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Agent was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and connected tv and components with a hitch!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always does an awesome job and tends to every concern

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick install by a pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, on time, polite, and professional - The mounting looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad are amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was done with ease and perfection. The technicians were on time and very friendly.. I would recommend Best Buy for your tv wall mount installation.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Torrey did a fantastic job! Two tv’s mounted and level, looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rules!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys were fantastic! We had just completed a home remodel project and they were very considerate of the new space and very helpful about mounting. They took the time to make sure it was the best possible location--could not have asked for better service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 86" LG TV is perfect for the family room. The picture is extremely clear and the color is rich! Geek Squad installed my TV extremely fast with the mount. The total tech program is perfect for me. I do not have any worries about Best Buy products with this program!!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    new tv is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is superb and I am fully ready for football season.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and fast Install of TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents removed my damaged TV (lightning strike) and replaced it with the new Best Buy Insignia TV which is working very well. Also, the synchronized my Xfinity remote to the new TV. Great service since they were available the next day to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy I chose the in home installation. Very knowledgeable and professional and went the extra mile to find a secure wall for the tv to be mounted on. I gave slanted walls in the basement and they did everything to find the best location where I preferred the tv. They explained everything from start to finish .

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek Squad TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person that did the install was friendly & professional. We are very happy with the result. Keep up the good work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was professional and did a great job mounting our TV and soundbar.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job, extremely helpful in setting up TV after installed.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 4 out of 5 stars

    Great Setup Crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that install the TV and set everything up were very professional and knowledgeable. I would use them for any type of audio and video work.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad set up tv mount quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents quickly and easily set up my tv on the mount.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did awesome job hooking everything up,hid all the wires and looked professionally done

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    installer was not a member of the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mounting was great but had problems with set-up. Had to call set up person back cause tv went blank. He struggled with getting my tv back up and viewable. really didnt know exactly the right way. but it's viewable .. BUT.. the app page stays up with the tv also. I have to click on the DISH controler to get rid of the the app page. Have not even attemped to try using apps yet. Don't want to lose TV again. Can I get someone to help me ??

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad - installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both Agents did an excellent job installing my TV.

    I would recommend this to a friend