Explore the latest Back to School techShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 887 Showing 17,721-17,740 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Install and TV hook up.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time and did nice installation. A little issue connecting sound bar to the one remote.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad set up my new tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that set it up did a great job. Very personable and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician made sure the tv was set up and we understood how to work the remote. The technician made sure we were comfortable working the tv before he left. He even said to call if we had any questions.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but more than originally quoted. Team was on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both Jennifer and Daniel were beyond awesome.. warm, knowledgeable, go above and beyond the call of duty. I was Uber impressed!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wall Mounting TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast installation, looks great. Good advice from installers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service very nice people and they did all the wok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good services

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good wall mounted. Tv looks good on the wall.the best.good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After years of doing it myself, I now have GS install all my large TVs. They are professional, efficient, and provide great recommendations on how to best do the install. And they have experience from installing so many that they know where to best place place the mount to get place the TV exactly where I want it.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installed my TV quickly...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my 86 inch tv and love it... They did a great job... Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed my tv quick

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time. Knowledgeable & Friendly Installation was quick..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and Sound Bar installed quickly and neatly

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny to not have to do it myself. The agent was quick and asked me questions to make sure everything was installed where I wanted it. I had enough to do with just moving in to a new place, plus I had it installed in time to watch while I unpacked the rest of my stuff ;-) Don't let the name Geek fool you, besides knowing electronics, he also knew his way around power tools and wall mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy without any issues. It was a wonderful experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An exceptional Geek Squad Team!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team that installed our wall mount and 65" Sony TV were excellent. Very professional, knowledgeable, helpful. Not only did they install everything, they also taught us how to use the TV and the wall mount. We've never owned a TV before so we had a lot to learn. We actually made short videos of how to use everything.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    tv mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were polite, knowledgeable, and did an excellent job. !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Victor and Artie were excellent!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Victor and Artie were excellent! Professional, knowledgeable, and friendly. Did not pressure me into purchasing anything. So glad I had the cables run in the wall. They did an excellent job! Cleaned everything and organized cables.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Installed sound bar.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, friendly and safety minded. Would recommend geek squad.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job by Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV AND connected the sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mounted team were very professional ask many qyestion very very helpful

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t have a problem with the mounting of the tv, was fast and neat

    I would recommend this to a friend
Sponsored