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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 888 Showing 17,741-17,760 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job by Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV AND connected the sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and Sound Bar installed quickly and neatly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny to not have to do it myself. The agent was quick and asked me questions to make sure everything was installed where I wanted it. I had enough to do with just moving in to a new place, plus I had it installed in time to watch while I unpacked the rest of my stuff ;-) Don't let the name Geek fool you, besides knowing electronics, he also knew his way around power tools and wall mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brent did a wonderful, professional: job: he was on time, very pleasant, worked with me on determining where on the wall to mount the TV, cleaned up after the installation, explained how to operate the TV and remote, and answered all my questions. Love the in-wall installation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous service for seniors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous service! Polite, very considerate of senior citizens, helpful suggestions.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Installed sound bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, friendly and safety minded. Would recommend geek squad.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mounted team were very professional ask many qyestion very very helpful

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t have a problem with the mounting of the tv, was fast and neat

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys. Did a great job and let us know how everything functions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad mount TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy team mounted my TV to the wall quickly and effectively

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    A Geek's Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek squad was very professional, quick and detailed orientated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounted beautifully

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definetly worth the money. I would encourage those wanting to wall mount a tv to get this service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was a pleasure to work with.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were courteous, fast and efficient! Would gladly welcome them to assist me again!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good product, Professional installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product and installation was smooth and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rules!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys were fantastic! We had just completed a home remodel project and they were very considerate of the new space and very helpful about mounting. They took the time to make sure it was the best possible location--could not have asked for better service!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    60 Inch TV Mounted!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents mounted my television. They were Awesome

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my 75 inch TV mounted. They took a long time to complete. When it was done everyone was in a hurry to be finished. Later that day in saw that the TV was leaning to one side of the wall. They had to come out and refix. Big thing with mounting a TV is to make sure you get all the charges up front because there is a separate charge for the mount, speaker mount, to hide the wires (cable only) and to hide the electrical. Everything was misleading. The installers did not charge me for the electrical do that's why I scored it a 4 instead of a 1.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent put up TV mount and then set my channels for me

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    had no problem installing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installation was quick and easy. Glad they did the work without any problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that mounted the TV were super friendly, knowledgable and efficient!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set everything up perfectly. Well worth it yo have Best Buy’s pros do the set up

    I would recommend this to a friend
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