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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 889 Showing 17,761-17,780 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick, competent and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers did a excellent job installing our TV!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfectly happy, suits our needs. Installation was hassle free and handled very professionally!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and very good job really looks great up there so I give it a thumbs up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Hook Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the Geek Squad to deliver and install my 85 inch. Sony TV as I didn't want to brake it due to the high price and it was a pure joy to have them there. They got all my stereo components talking and the surround working, this would have been a night mare for me as they did have a little trouble with the stereo talking to the TV but with a optic cable they worked it out. Love there service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Squad is the best Hung the TV and Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was nice to have the Agent/ Squad install/ hang the TV and Soundbar… they were clean and very professional. They answered all my questions and educated me on a few other things about my system.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to all of my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung products are always great! So pleased we chose this television. Great picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guys really know what they're doing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs are very knowledgeable. Optimized my tv. Awesome service. Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They delivered and installed my tv nicely.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy got great customer service. They do really care about customers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very courteous and qualified installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs arrived on time and installed tv to wall mount quicklly. Setup and operation well explained.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fast service. They installed a tv , a big tv while I worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad inhaled my 85" tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service! Well worth it! Bought a 85" tv and had them put it on the wall. They were fast, efgicient, friendly, and knowledgeable. Hooked up our new tv to our existing surround sound. Would absolutely recommend purchasing the Geek squad service!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Joseph was here. He was on time, worked pleasantly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Job done well, pleasantly without a mess! We were very pleased.Judy George

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv with ease and connected all cable equipment

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were efficient and mounted my TV in a very limited space.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    clean, professional ,on time could not be happier !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting and Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My guys did a great job and was extremely knowledgeable. He answered all my questions and was very patient

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Just purchased. Still learning about phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the right size. I don't like the volume being on the left side. Easy to set up in some respects. Other programs have to learn . Nice phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kevin and Alberto were excellent in setting up our TV. They are very knowledgeable. I appreciate their work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quickly done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job i would recommend this service to fr

    I would recommend this to a friend