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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 893 Showing 17,841-17,860 of 38,692 reviews
  • Rated 5 out of 5 stars

    Great TV wall mount!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV feels secure and can rotate where you need it to

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad agents are awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agents are a must. They were Professional as they mounted the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Sony 85 inch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable of the product and provided excellent service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very good service on the tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice service came in and mounted tv very quickly!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    James & Josh Were Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    James & Josh with Geek Squad were amazing. They had the 77" TV and soundbar setup in no time. They took care of all the packing and gave some great tips. Would highly recommend them and the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TV MOUNT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is just what I needed, works well, and the install from the GS was excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were fast clean and made sure everything was done right

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Fantastic geek squad employre

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very knowledgeable and helpful. He cared about us as a cudtomer

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend Geek Squad for all your installations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were professional and polite. They even cleaned up

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The Total Tech Support Team were Excellent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV Connect and Setup service was promptly completed without any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person connected and mounted the tv did a good job clean no mess

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad gladiators

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can always count on the Geek Squad they know what they are doing. Always willing to go that extra mile to service the customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is well worth the money. They are professional in every way. I have used them on multiple occasion. After an installation they called me the next day to check that everything was working as it should. I had a question about something and they even stopped back by the house the next day to help me. Love Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service as always.. BB always has great service...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty with Total Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv I bought was having technical problems so with my Total Tech the replaced it, the only thing I was concerned about was the 3rd party company they use. I had just assumed the warranty was a Best Buy one, no isssues but I think the BB guys were more knowledgeable than the 3rd party outfit

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nice staffs and nice work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great helpful staffs! The installation was done quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the services I received from the two gentlemen that set-up my TV and soundbar. They were efficient and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad mounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted TV. Very professional. Excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and knowledgeable about the TV and set up.

    I would recommend this to a friend