Explore the latest Back to School techShop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 894 Showing 17,861-17,880 of 38,694 reviews
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same geek squad agent did both of my tv which was great. Tv was mounted in about and hour or a little over but it it wasn’t too long. Especially with covid he made sure he had a mask on and maintained 6ft. Was worried about mounting my tv because I have upstairs neighbors that jump a lot and I assumed ny tv would fall off the wall but I have never seen the tv shake.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great stuff.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy from best buy did it so fast. This is a good program so we just wait while he does the set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS was great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job of installing my new TV and hauling away the old one. Quick service and cleaned up after. They also took the time to set my TV up and go over it's features with me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was an initial issue on the cost; however, they were very attentive as I explained the over a year process of correcting the installation error on the DVD players in the home. A phone was made and it was decided I was cover the cost of the material. They were very professional and the job was quality work.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad was great, professional & quick

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was great, professional & quick. They helped us how to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The guys from Athens Ga. were outstanding!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most efficient TV. wall mount I have ever experienced! Very satisfied!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very helpful when installing the TV

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch service as always by Raphael and his team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very helpful and new there stuff. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and knowledgeable installation, they knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job and professional service mounting TV!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was courteous and very professional. After he entered our house he opened the TV package carefully and mounted the TV over the mantel exactly where we wanted. Aldo covered and clean area around his work!!! Great Job.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    My tv was mounted quickly

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv quickly and efficiently.. he was very professional and courteous

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a quick and professional job. Hooked up my peripherals and sound bar as well.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All devices set up by agents and tv mounted beautifully

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John T and his associate were prompt, efficient, very professional and wonderful to deal with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - always great to work with...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were great to install and bring my TV up to speed with my apps.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who brought my TV were very professional, helpful and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad TV mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an excellent job of mounting a large TV above my fireplace

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    review of mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish i waited for the geek squad to install, next time I will! i think they are more knowledgeable about mounting tv.s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect television install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad team arrived in time. They were professional and courteous. They were experienced installers, and the installation of my new television was quick and efficient. Worth every penny!

    I would recommend this to a friend
Sponsored