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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 894 Showing 17,861-17,880 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys came to our house. Awesome installation with great proffesionalism

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad was quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my T.V and attached it to all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two TVS installed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instillation went perfectly. Good instructions. All in all, a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great service and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very knowledgeable and supportive. Very quick and effective

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad quickly and efficiently installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to all other devices.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had geek squad mount and setup my 65in Samsung curved tv and man these guys did a fantastic job

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad mount my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the work. The TV was perfectly mounted

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers did a great job. They cared about their work and made everything look amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount has stood the test of time. It was put in my mom's house and now she has the tv on the wall right in front of her. If the sun is a little too bright we can swivel the tv instead of closing the door or drapes. Well worth the money and no headache of us to mount since BB sent tech to do the hard work for us.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Still Waiting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent never installed cable inside wall. He left stating he had a busy schedule and I need to make another appointment for that. Manager called me back approximately a month later and said he wanted to make it right. I was out of town at the time. I called back and texted back after my trip and never got any response.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job with this installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew were efficient, quick and to the point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was on time & professional. Love my new tv

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Install clean and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Professional and informative. Recommended to all.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great install & products!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth transactions and installations. Happy with purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Prompt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and did an excellent installation of my tv and explained all of its functions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My TV removal and set up was top notch.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan and Cesar mounted my new TV and removed the old one. They worked with me to ensure everything was set up properly and cleared out the old connections. Thank you. You guys rock!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never be without Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t say enough how great and professional the Geek Squad is. The two pros who came to our home to install and mount the new 65 inch 4K TV were just a joy to hav3 in our home, they used a mask all the time they were in the house. They made sure everything was working to OUR SATISFACTION. I have used the Squad before and will use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mounting was perfect above the fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very professional in the setup and answered all question about moving it around

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this mount and the price was right and install was fast

    I would recommend this to a friend