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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 896 Showing 17,901-17,920 of 38,694 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was very professional and answered all my questions and cleaned up after themselves

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    quickly mounts

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Mount holds my flat screen TV without problems. I had my TV mounted by best buy and they were able to do everything within 30 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked on getting everything just right for us. Cleaned up area and took all the boxes away.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    The installation was quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was easy and quick. I thought it was going to be difficult due to my wall but it was super fast and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents performed an excellent job of mounting my TV

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent installed the TV mount wall and the TV quickly and professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tech did a wonderful job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zach the total tech that put on and set up our original LG 55" and then later exchanged it for our wonderful Vizio 65" did a super job with both. He also made it all very easy and did all the paperwork. I plan on giving his Manager a call and make sure they know how wonderful he represents the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect and great installation. Totally professional

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was excellent. Very professional & friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy Happy...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hooked up my tv mount with ease and no problems. I couldn't be happier with their service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Job and Great Advice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional mounting job and great advice for hooking up my surround sound home theater system.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was very professional and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job mounting my TV above the fireplace. It looks perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Gret job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a good job, Mounting the TV on the previous stand I had so I did no need o spend morey on a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quick and friendly geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    friendly, on time, called ahead to let me know they were coming. They made sure to ask and let us know what they were doing and if we agreed to placement. They even provided last minute extra service to hide the wires for us behind the wall. That was an extra fee but worth it. Totally satisfied and would use again

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cody was very professional and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cody explained everything to me in detail. He took his time and answered any questions I had.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Greek Squad were excellant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding Team and were more then able to explain. Well informed

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer said no you need this one and showed me the difference sand I enjoy my tv tremendously,,

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed very professionally and efficiently. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Install Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install team was competent, courteous, and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast install of tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys. Unboxed and mounted my 100" Hisense Tv. no mess and took all of the box and cardboard. Would recommend if you are not comfortable hanging a tv. Was up and running in less than an HR.

    I would recommend this to a friend
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