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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 897 Showing 17,921-17,940 of 38,692 reviews
  • Rated 5 out of 5 stars

    Professional, timely, quality work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team that installed our lobby TV was on-time, called ahead to let us know they were enroute. There was a slight change to the install that they had to work around and rather than telling us we had to reschedule they took the extra time that day. The team was professional, cleaned up after their work and made sure everything was working as we needed before leaving.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional service - on time and did the job right first time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They know what they are doing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took great care in hanging my TV on the wall, and setting it up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    On time, friendly staff, proffessional work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    See above. Very pleased all the way around and will recommend to others.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great TV installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my tv to the wall mount very well. I highly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV on the wall perfectly and I really like their service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were awesome! Would highly recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    40" TV unmounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. The technician went above and beyond

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GEEK SQUAD INSTALLED QUICKLY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TOM WAS A GREAT INSTALLER. HE GOT IT ALL DONE QUICKLY AND WAS A GREAT JOB.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable, Friendly , prompt and completed task quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    it was quick and he made sure it all worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent mounted the tv and helped set up the box

    No, I would not recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Do Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful. The guys mounted the TV smoothly and professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job installing and helping make sure all worked well

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    TV delivery and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and solved my problem with my new tv. Tech was on time and was courteous and helpful

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Friendly and professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job! It took them no time at all. Very professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    as usual, very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional, performed what needed to be done seamlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service would recommend :) was worth it to call the Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional, friendly service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came promptly, were very knowledgeable and very careful to ensure a clean installation. They went above and beyond the scope of their work and helped us configure our devices, and ensured everything was working properly. They also cleaned up afterward, including using the vacuum to clear up drywall dust!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    GEEK SQUAD ROCKS.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personnel are professional, friendly, knowledgeable and efficient. Highly recommend them!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mounting tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg! The Geek Squad was amazing! So professional and mounted my tv with perfection.

    I would recommend this to a friend