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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 898 Showing 17,941-17,960 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installed TV and set up surround sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job... hooked up my man cave installed tv and hooked up surround sound..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Standard Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install of my TV was very easy to get done and the technician was very friendly

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you always do a good job very happy w the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my 65" TV well!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad techs did a great job of safely mounting and connecting our new Sony 65" Bravia TV. This was complicated by the fact that the TV had to be mounted to a false fireplace covered with rock. They expertly centered and mounted the 65" TV by drilling and anchoring through the mortar between the rocks and it looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job and was knowledgeable of tech products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hardworking professionals!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate how helpful and accommodating it is to work with Geek Squad. I have no reservations when it comes to them helping me from technical set ups to simple labor installs! One of the few services I pay for (total tech support) that is totally worth it. Keep up the fantastic work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers did good work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers did a fine job. They did a careful job and left no mess. I have no complaints!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Something extra in this installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team we had completed our installation and went above and beyond in teaching us how to operate the the new system. Their patience and expertise when answering our questions were 2nd to none. Because of them we will continue to use the Geek Squad and continue to purchase items at Best Buy….Please thank them for us.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great to have set up - vs. Me doing it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were great and installed properly. Better they install vs. me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did super job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who came out were great. Explained everything as they were hooking up and mounting the system. Set all the channels and did a superior job in cleaning up after themselves. Great Job Geek Squad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pricey but nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a TV mounted on a wall was expensive to me, but I also included hiding the wires, so that was extra. I'm still happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was on time, professional, and the workers were extremely friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad good - Samsung 55" BAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a 55" SAMSUNG. BE CAREFUL. Geek Squad is great, but the TV still does NOT work. Took an hour for the Geek Squad to set it up. Had to use two different remotes to use it. Two times, I couldn't get it to work. Geek Squad needs to come out again. It's been over two weeks and still does NOT work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding mounting work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, quick professional and accurate team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation of TV and cable setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and super quick. Very neat and clean up after installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech that mounted this TV was the same one that mounted a previous one. Great job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The professional service. The best of best..very quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went perfect thank you, the two gentlemen there was a professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Geek Squad are well worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two young men came to mount/install a 65' TV and sound bar. They were extremely knowledgeable - we really appreciated their patience while conducting a "mini training session" on the new tv and sound bar. I would definitely use them again - it was well worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were professional and knowledgeable. Got the job done!

    I would recommend this to a friend