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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 899 Showing 17,961-17,980 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received this as a promotion when we bought the tv, definitely worth it for the size of tv.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great job the techs both did. very pleased and will always call for further installs.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great technician did a great job.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with our technician in explaining and setting up everything we needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Special customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was absolutely on point with there handling of my big screen tv.I hope I win this raffle that Best Buy is offering for a tv installation because I would be confident on the service first hand .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job setting up and mounting multiple tv's in our home. Good group of guys, they were knowledgeable and had spare cables in van when needed. Took pride in their work and cleaned up after themselves. Good job guys. Weatherford TX team has it together!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was prompt and very professional. I would highly recommend Best Buy in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very professional

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The did good work and made sure it was what I wanted before completing the job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job. Skilled, quick, efficient, and personable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Good installation job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installation. Everything had been done like it supposed to be. On time! I have no complains!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Samsung 65 in tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed my tv and Samsung sound bar

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents hung my tv. Went flawlessly. I entered my review you idiot app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad showed up on time, cleaned up after themselves and were very knowledgeable. I will definitely use them again!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad mounted tv and explained operation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV, set it up and showed me how to operate it

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad. Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted my tv no problem. Looks great. Highly satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mario, the technician was polite and helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He explained all that he was doing. He told me what I needed to purchase to hide my cords. I purchased it and he took the time to cut and trim the covering over my cords to make my mounting have a neater look. Mario could serve me anytime if I lived in the area but I was having this done for my son who had just moved to the area. I purchased the TV as a gift to him.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Greatness!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek guys were great! Thorough and responsive!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad, quick, efficient, courteous, friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were polite, friendly, patient with questions, set tv up and attached it to my other devices, made sure everything was working before they left, patiently and politely answered all my questions, stupid or not picked up and hauled away all packing materials.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professional and courteous.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen arrived on time, was very professional and courteous and qualified. And was very neat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tech!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful technician! Highly recommended but make sure your appointment was scheduled because the app accidentally dropped my first appointment. Besides the app though the actual technician they sent, Alex, was wonderful!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They did it quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my TV and it works great!

    I would recommend this to a friend
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