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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 899 Showing 17,961-17,980 of 38,692 reviews
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Installed security system and ring doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Person was knowledgeable and got everything up and running quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and on time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, and professionally installed. A job well done

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected all my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people who attached the mount to the wall did an excellent job. I can now move the tv in any angle I choose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, people to work with hopefully will be able to get together again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and totally professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a perfect job installing and setting up my new 85” Hisense U7H. They were on time and totally professional. Thanks so much to BestBuy & the Geek Squad. They are the best! And they will make sure you are satisfied. I’m so glad I’m a totaltech member.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service the guys went to my address did a great service job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad were perfect at their job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were polite ,knew their job and were quick and neat. Thank you to both of you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad DID install our TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound and picture quality are excellent. I would buy it again!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and efficient. Safer than doing it myself. Thanks again

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job and cleaned up the trash. Very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents (A. Satrape and B. Davis) did an outstanding job of mounting the new TV (an LG 65" OLED) on the wall. They also provided me with excellent advice on the best way to connect the TV to my new Denon AVR.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mounting was performed professionally & in a timely manner.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed the sound bar and tv quickly with adequate knowledge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problems with my equipment noted.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every things is working great. The technician was very helpful with my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Marco and Mars are always pleasant and professional

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable, timely and courteous. Helped out during home remodel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch Samsung TV and Greek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only am I amazed with quality and price point of my new 65” Samsung TV, i am appreciative for the Geek Squad quality service and customer first attitude while mounting and connecting my new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad, quick, efficient, courteous, friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were polite, friendly, patient with questions, set tv up and attached it to my other devices, made sure everything was working before they left, patiently and politely answered all my questions, stupid or not picked up and hauled away all packing materials.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Install was okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install guys did a good job of installing. However it took them over 3 hours to mount tv.

    I would recommend this to a friend