Customer Ratings & Reviews

The agents were quick, wore booties, and even took the box when they left. Installed tv on table top with mount that i provided. The tv was a 77 inch so it was very useful.

Bought this 55 inch Samsung tv for my daughter and needed to have it professionally installed. Geek Squad member Preston was amazing! He performed his work professionally and made my daughter feel comfortable and confident that the job was done well. In her words,”It’s perfect! Thank you!” Preston should be considered a Geek Squad Superstar!

10/10 install quick and efficient, two guys came to install my 85 inch tv. looks awesome!! I definitely could not

Over the top.. We had Carlos Lugones install our recessed box for our frame tv.. He was impeccably dressed, well mannered, punctual , informative and very knowledgeable! In addition to that our bezel was delivered after tv install.. When It arrived I called Carlos and he was here the very next day to install the bezel..

The tv mounting was well done with the professional squad of 2 people. Problem is that by the time tv installed, too late to return or for any recourse. Left protective tape on edges so tv protected for handling during installation. After installation, removed films and have 2 dents with color stripped and shiny metal showing in the front of the tv. Best Buy would not exchange or offer any recourse despite getting Best Buy protection and total tech? Called both Best Buy and store and both said outside of return window and not much more they can do.

These geek squad guys were great. They measured, made sure there wasn’t any other obstacles and they drilled exactly where the television needed to go. They then made sure all my devices were attached and working properly. They finally put all the wires neatly behind the television where they can’t be seen and they even took away the box. Perfect job.

Excellent service! My Best Buy Geek Squad technician arrived promptly and on time. All COVID-19 precautions were taken. He even assisted me in determining the correct position, height and angle of the screen he was mounting to the wall. My tech, Red, was incredibly knowledgeable, humble and friendly. He completed the task at hand in under an hour! He even hooked up EVERY box and dongle to my TV, set up the TV and gave me a tutorial on how to use it and the remote! Incredible service provided. Highly recommended!

Trent and James from Mastec did an outstanding job installing my 82 inch Samsung TV. The ceiling in my bedroom is a cathedral ceiling and the TV needed to be installed about 15 feet above the floor. Both Trent and James needed to be on their ladders to get high enough to reach the TV mount on the cathedral ceiling. This installation was no easy task! They worked extremely well together and resolved every problem to get my TV hung on that cathedral ceiling. Master is lucky to have as employees. I would highly recommend them.

The installation was very fast, and the staff were very patient and helpful in answering all installation questions. Very satisfied with everything.

I think this is the best value for installation going. Friendly and knowledgeable techs, and great service.

The team that arrived to do set up were professional, knowledgeable, very conscientious and took the initiative to ensure that it was done exactly the way we wanted.

GS did a great job! Mounted my 65 oled and installed in wall power kit. Clean install!

The installers were on time, polite, installed the mount quickly, cleaned up after themselves and even showed me how to use the remote, tv and my phone for the TV.

The guys from Best Buy did an excellent job mounting my first smart TV. They were careful to find the stud and handled my 65-inch TV with care. It didn’t take long at all to get the TV mounted. I would definitely use this service again.

Oh my gosh I can not say enough about that guy who mounted all of our TVs except that I wish I was better at remembering names. I had two TVs installed, went back, bought a third TV. He came out and installed. The third one, remembered us, remembered my little cat who likes to escape and knew when he came in the front door, not to let her out.

Our tv looks great on the wall. The guys asked us where we wanted it hung and marked off where it would be and made sure we liked the spot before they started. They cleaned up after themselves and answered questions we had and helped us set up some functions on the tv. They have exceptional service.

Delivery timing was perfect from different Best Buy directions. Geek Squad Max called April 30 to deliver and set up. While still on the phone, FedEx delivered my Best Buy Sony UBP X800M2 4K Blu-ray player. Other Best Buy purchases were Rocketfish full motion wall mount, Terk 4k to 8K flat antenna, and the Sony Bravia XR 55 X90J 4k Blu-ray TV, with TV sign in, internet connection, and more. It was quite an adventure to watch both Max and Rocky setting it all up. Go Best Buy Geek "Greek gods" Squad! Thankful also that my landlord gave me written approval to wall mount the Sony.

The geek squad delivered the TV mounted on the wall hooked up and it works Love the picture that how clear it is very happy

The Geek Squad techs wall mounted the TV and Sonos soundbar, hid the wires through the wall, connected everything, cleaned up and gave a lesson in how to manage everything! On time, polite and super smart! What would we do without them?! Their awesome!

The guys was very nice and politely. I was 2 min away but the waited for me with no worries. And I was very glad for that. The work was done with no mess and very fast. I just wish they could put the cable inside the wall. I got the “Samsung The Frame” made no sense have this tv and keep the cables out. But the guys says the don’t do that. Only hang the tv on the wall. :/