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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 901 Showing 18,001-18,020 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    HappY With Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was a wall mount done quickly and efficiently. Satisfied with the job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents put up the T.V. and made sure all was working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and work.This is the service that convinced me to be a total tech member geek squad still is the best benefit of total tech membership because of the free tv and sound system installation with quality technicians

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding job. It really looks great. I would certainly recommend Best Buy for future work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV MOUNTING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman arrived on time and did an excellent job!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Did a good job but expensive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do a really good job. They installed 2 TVs for me 75 and 85 '' with wall mounts and a Sonus sound system. They charge for each item they install, and it can really get expensive quickly. I think i paid as much for the installation as I did for the TV's.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Xxxxxxxxxxxxxxxxxxxxxxx

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did an excellent job!xxxxxxxxxxxxxxxxxxxxxxxxxxxxx

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and totally professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a perfect job installing and setting up my new 85” Hisense U7H. They were on time and totally professional. Thanks so much to BestBuy & the Geek Squad. They are the best! And they will make sure you are satisfied. I’m so glad I’m a totaltech member.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy people did a great job with the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Geek Squad are well worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two young men came to mount/install a 65' TV and sound bar. They were extremely knowledgeable - we really appreciated their patience while conducting a "mini training session" on the new tv and sound bar. I would definitely use them again - it was well worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and stress-free

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first time ever using the Geek Squad for any type of service. The Geek squad mounted 2 TVs in my home, a 65 inch TV over a fireplace and a 75 inch TV for an upstairs entertainment room. The installation process was fast, easy, and done with my input of where exactly I wanted things placed. The installers were professional and kind and did a wonderful job. I would definitely use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love my TV!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent's mounted my 82 inch TV just perfectly! They connected it to my devices too.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    did good job installing it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents mounted my television and and sound bar on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung products are the best. Picture is clear sound is crisp. What more could I ask for?

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was very diligent finding right parts to install a new TV set. Very easy to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficiently installed and work area cleaned up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job!!! I would recommend this group to anyone and everyone needing a television and soundbar installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installing 65" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 Geek Squad reps did an excellent job removing and hauling away my old TV and mounting and connected the new unit. They were efficient and courteous and did a great job cleaning up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad TV hang

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service on time and very professional; good pricing

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    2nd time using Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did such a good job on hanging one of my TVs that I used them again. Nice People.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were early, efficient, kind, took my self isolating seriously.

    I would recommend this to a friend
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