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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 902 Showing 18,021-18,040 of 38,694 reviews
  • Rated 5 out of 5 stars

    Great installers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so glad I had the installation done. The two fellows knew exactly what they were doing and just zipped right through it. They were prepared and didn't make a mess at all. I would have struggled mightily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad that rolled up to my house were absolutely amazing!! They were very particular about leveling and centering which is a big deal. Extremely professional and even went above and beyond to make sure everything was set and good to go.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were early, efficient, kind, took my self isolating seriously.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job mounting the TV. Quick efficient and flawless.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    2nd time using Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did such a good job on hanging one of my TVs that I used them again. Nice People.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an outstanding job Mountain my TV perfect on my wall look amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Highly Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team from geek squad were the best and went above and beyond

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Work by the Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job with the installation I would recommend to my friends

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    On time and done right

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad crew is awesome! Work fast and efficiently. Knowledgeable. Don't DIY!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and connected it to all my devices. He also showed us how to work the remote control

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed TV and hooked up components as easy as 123. Super fast reliable installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work. Arrived on time. Friendly and helpful. Answered all questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexander did a perfect job installing my new TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexander was an excellent installer. He even made some valuable suggestions on placement (height) of the new Samsung TV. His suggestion was right-on and made the finished result look and work amazingly. I rate his overall knowledge, expertise, skill, and satisfaction of customer needs as EXCELLENT.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installation was quick and easy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was a little early, which was great! The installation was quick and easy!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job!! They understood exactly what I needed done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The guys were great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that installed my products were efficient and quick..very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technician practiced cord management

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installation expert was on time, professional, and friendly. He explained how everything works, educated my guests while installing and did exactly as i asked making the frame and controller component completely unified as one unit. His cord management practices are better than expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MOUNTING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team came in and mounted the TV in the requested area perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy I chose the in home installation. Very knowledgeable and professional and went the extra mile to find a secure wall for the tv to be mounted on. I gave slanted walls in the basement and they did everything to find the best location where I preferred the tv. They explained everything from start to finish .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad did good job with one exception

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were excellent but after they left I realized that TV was mounted about 2" too high for my needs. Had to bring Geek Squad back to adjust mount for proper height. I should have and Geek Squad should have made sure aesthetics of how TV was mounted was without question satisfactory before leaving.

    I would recommend this to a friend
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