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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 903 Showing 18,041-18,060 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    Partial Completion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though it was a premium tv mounting service, it did not include the behind the sheetrock wiring. Only the tv mount was added to the wall and the tv. An exposed power plug is still visible. The geek squad said there was a horizontal fire break in the external wall and they would not be able to drill through it. It was a disappointment in the desired finished look.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted hd tv and connected DVD players sound system and cable box

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Install went great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was great! Installation was quick and accurate.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mount tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did an excellent job mounting my tv, would recommend him for service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek from Geek Squad was very polite, adept at his job and extremely helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed TVs quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected TVs and actually did a wonderful job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable and meticulous. They set up all of my video/audio equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service from the geek squad!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect install. 2 TVs mounted in less than an hour. End product looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were in and out in less than 30 minutes, everything was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV instillation Team- GREAT!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best experience I have ever had with any retail unit providing services at our home. Geek Squad was on time and mounted a 75 inch $6k tv. They adjusted the universal remote and made everything worked perfectly. They took their time and did it right. I recommend Geeks for anyone who needs installation related to audio or video!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The guys were great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up everything and took time to go over things so that I understood the operations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did an excellent job mounting a 65 LG OLED and an 83 LG OLED Everything looks great. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deliver, Install, and Set Up - Easy Peasy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dual agents teamed up and then split up to install and connect both TV's in a most efficient manner. They were available to answer questions and discuss options. They even helped with an unrelated computer problem that I was having.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They did great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad technicians where awesome. I recommend getting their service.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad attendnace were very professional and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install my TVs quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TVs and connected all my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek Squad installed very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job on putting up my tv on the wall mount, its perfect! Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad wall mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad performed timely installation with quality service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representative was very polite and professional, very knowledgeable I believe he has been working with best but for 25 years. That speaks volumes about your company and the services you provide for your customers.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    TV58Inch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was mounted in a given space. Easy to use but went for bigger one

    I would recommend this to a friend