Appreciation EventEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 904 Showing 18,061-18,080 of 38,694 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very pleasant, knowledgeable gentlemen. Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional. I was pleased with the complete service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Mount for the Money! Love It!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Mount! Love this thing - had Best Buy install it for me. Last mount I had on this 75 inch Samsung didn't pull out, swing and was tight to the wall so I couldn't connect anything to the TV once it was mounted. The new mount is just perfect and was so nicely installed by the Best Buy folks!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GREAT

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE AGENTS CAME IN REMOVED OLD TV INSTALLED NEW ONE AND RECONNECTED . DID GOOD JOB

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad did good job with one exception

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were excellent but after they left I realized that TV was mounted about 2" too high for my needs. Had to bring Geek Squad back to adjust mount for proper height. I should have and Geek Squad should have made sure aesthetics of how TV was mounted was without question satisfactory before leaving.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad - installed TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both Agents did an excellent job installing my TV.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    The Geek Squad worked quickly and professionally.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was very Professional and did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always nice to have someone do the work for you. It was done correctly and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. My tv was mounted in no time! I would recommend to family and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Professional service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were done in an hour and cleaned up afterwards. I am happy with this service and will use it again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job installing my Sony TV in the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good and quick service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really a good experience with quality work and done in short time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, easy, the professional look.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did an outstanding job, getting my TV mounted and installed in far less time than it would have take me. They got my TV updated, explained the remote and Google TV. They were super accommodating in moving the cable box, Xbox and power management system around to make maximum usability of the different cord lengths.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great bracket

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a TV bracket to put the TV on the wall. Geek Squad mounted it and did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick and efficient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was clean and excellent. Hung the TV’s with perfection

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad who came out were super nice and did An excellent job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    secure mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed and mounted TV without a hitch. Feels very secure

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service was very helpful. They did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didn’t quite finish the job as requested.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents removed my DIRECTV’s box from inside the wall so I could return it to DIRECTV. Didn’t quite reset the TV to my Apple TV box. Still shows DIRECTV when turning on the tv. I still have to reset input and reset sound to external speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Craftsman Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I was assured my tv could be mounted in the space I had created, I was doubtful of the mounting effort. With only 1/4” clearance on each side, I expected problems. I was blown away by how precisely they were able to mount my new 85” tv into this tight space. Done quickly, on time and in budget - who does that theses days???!!! Well done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a nice job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the T.V. so far….Not sure why some channels will not expand the screen to eliminate the black border….Geek Squad would not return my call.

    I would recommend this to a friend