Explore the latest Back to School techShop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 905 Showing 18,081-18,100 of 38,694 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    The Geek Squad worked quickly and professionally.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was very Professional and did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job installing my Sony TV in the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    jf

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great jot setting it up and mounting it on the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everette and team (Mario) are the best at mounting! He had mounted one for us before. I thought kind of pricey, but worth it when mounting and after. He is courteous and efficient. I would recommend him!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, easy, the professional look.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did an outstanding job, getting my TV mounted and installed in far less time than it would have take me. They got my TV updated, explained the remote and Google TV. They were super accommodating in moving the cable box, Xbox and power management system around to make maximum usability of the different cord lengths.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick and efficient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was clean and excellent. Hung the TV’s with perfection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad does great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came in, installed my tv with the wall mount and they alsp tuned my tv for what was optimal and wouldn't burn my oled screen

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad who came out were super nice and did An excellent job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good and quick service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really a good experience with quality work and done in short time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    secure mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed and mounted TV without a hitch. Feels very secure

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always nice to have someone do the work for you. It was done correctly and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. My tv was mounted in no time! I would recommend to family and friends.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service was very helpful. They did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Professional service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were done in an hour and cleaned up afterwards. I am happy with this service and will use it again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great bracket

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a TV bracket to put the TV on the wall. Geek Squad mounted it and did a great job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installed Quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, but had some additional questions. WOuld recomnmend.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick, competent and professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers did a excellent job installing our TV!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Craftsman Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I was assured my tv could be mounted in the space I had created, I was doubtful of the mounting effort. With only 1/4” clearance on each side, I expected problems. I was blown away by how precisely they were able to mount my new 85” tv into this tight space. Done quickly, on time and in budget - who does that theses days???!!! Well done!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and all other devices i needed connected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the geek squad is a great program. I’m just disappointed they changed it. I think they shouldn’t have been so greedy and I would have been a repeat customer. Now once it expires I’m done with Best Buy.

    I would recommend this to a friend
Sponsored