Deals for every list.Start early, save early.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 905 Showing 18,081-18,100 of 38,692 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad = awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very professional and did a great job!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great installation job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent couldn't have been more professional and skilled. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    LG 55”

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was neat and fast with delivery and setup of of the LG 55”

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Took 3 tries to have it installed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st agent who was a third party didn’t know what spacers were and hung the tv at an upward angle. 2nd agent who was a third party couldn’t install a tilt mount ( he didn’t have the tools), 3rd agent was a geek squad member installed the tv with spacers but too high and left all the trash. Tv is beautiful. Just the whole experience with techs was a disappointment. Best Buy offered me a gift card for the inconvenience which I have yet received and it’s been a month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were nice and helpful and answered my questions clearly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installing a tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent professional service and install.kind and courteous

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These geeks did an amazing job on hanging my tv. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great job

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This guys know their job very professionally and very courteous no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was completed professionally and on schedule.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV expertly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job of mounting our new TV on the wall. We were impressed with the speed of his work and even more impressed with the sound quality of our new Sony television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad agents Ed and his partner were wonderfu

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents Ed and his partner (Sorry, I forgot his name) were wonderful. Very friendly and very professional. The did an excellent job setting up the TV and soundbar and then explaining how to use the remotes.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tvmount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came I. And out on the tv mount and it looks good

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected all the devices

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is Tops

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad connected everything flawlessly and quickly, and explained everything completely.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent installation!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We couldn't be happier with our wall mounted TV and sound bar. They're at the perfect height.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my television quickly and professionally. Great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and Receiver

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job but your prices are too high. Considering I have a membership.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed quickly and professionally!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New TV and mounting. Installer Jason was fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time, courteous, clean and efficient job. Was very happy with my installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    My TV and bracket were installed swiftly and corr.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was done wonderfully and professionally.

    I would recommend this to a friend