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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 906 Showing 18,101-18,120 of 38,694 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everette and team (Mario) are the best at mounting! He had mounted one for us before. I thought kind of pricey, but worth it when mounting and after. He is courteous and efficient. I would recommend him!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this wall mount for our television in our bedroom and it has been great.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did an excellent job of carefully mounting a TV on wall

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted my tv without hesitation very professional and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung products are the best. Picture is clear sound is crisp. What more could I ask for?

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    mounted tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    took awhile to get the logistics ironed out but did have it for the big game

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hardworking professionals!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate how helpful and accommodating it is to work with Geek Squad. I have no reservations when it comes to them helping me from technical set ups to simple labor installs! One of the few services I pay for (total tech support) that is totally worth it. Keep up the fantastic work!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quickly done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job i would recommend this service to fr

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very proficient in mounting our TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    WELL DONE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, no mess, covid safety applied. The Geek squad was outstanding!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek person was very professional. Explain everything to me and show me how to use the remote.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were great. Installed my tv quick and safely

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    TV58Inch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was mounted in a given space. Easy to use but went for bigger one

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    clean, professional ,on time could not be happier !

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very pleased with Geek Squad crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my TV and insured everything worked correctly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I had a multi-step installation and cleanup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service by friendly and competent geek squad members. I will use them again in the future

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional and did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the geek squad is a great program. I’m just disappointed they changed it. I think they shouldn’t have been so greedy and I would have been a repeat customer. Now once it expires I’m done with Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and connected it to all my devices. He also showed us how to work the remote control

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad set up tv mount quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents quickly and easily set up my tv on the mount.

    I would recommend this to a friend