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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 907 Showing 18,121-18,140 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They gave excellent service. Installed with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men were awesome. Connected everything quickly and explained it well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Tv was big

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv went over nicely but found that the next day the geeks jacked up my wall, love the instal but not the lack of honesty.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Geek squad are the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys were very efficient and fast!!!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, very helpful I recommend that my friends use the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Install was done quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted tv on the wall quick and great service. Looks great

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Wonderful job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs did a great job. You would recommend that crew to everyone

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV was installed quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and set up all my devices and hid all of the wires.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Super professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding installation! Very fast and professional crew that was in and out under an hour!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service and they were very professional. I would recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team members that did my installation were extremely professional and provided direct feedback and clearity.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was quick professional and knowledgable and on time

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and connected items satisfied . Good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed the TV Stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my TV stand was install and excellent service, once I got the appointment set up to have the service took a while to get this appointment set up due to something with Best Buy system, lucky I had the good service at the Best buy store with Assistance Manager to assist in making sure this was corrected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was Amazing, they explained what they were doing and were Very friendly and personable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    White glove installation at its finest.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The members of the Geek Squad team were very knowledgeable and willing to give advice and suggestions on the TV that I had purchased. They wore mask and rubber gloves throughout their time in our house. They did a great job mounting the TV on my wall and programming my TV to a point that I could just sit down and turn in on. That's service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were prompt and work quickly and efficiently. Everything is working well so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Greed Squad did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, they did all but one going to buy a new 4k disc player. They took down the 65" Sony TV, then put up the new 65" Sony TV. Also were very knowledgeable about what they were doing. Also, they worked well together. I would have them back anytime we have trouble.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted tv quickly and professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always delivers quality service and high quality customer service. They take their time, make sure the mounting is where I wanted and made sure the tv was set up and functioning before they left. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent assistance - did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from Geek Squad. They were very professional!

    I would recommend this to a friend