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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 910 Showing 18,181-18,200 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad Mounted My TV Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents hung my TV quickly and showed me how I could shift left to right on the mount. I was very pleased with the service provided and only buy electronics and services from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my tv and wall mount in best view for our family.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very good service on the tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice service came in and mounted tv very quickly!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did I a great job!! Between our salesman and the Geek Squad we are very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went beyond expectations to mount TV given issues with wall.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They know what they were doing, professional, clean up

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Large TV installation...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though I think the installer did a great job. My installation was simple; only requiring installation of the mounting bracket and television. My issue is the 12-hour service window and me having to assist the tech. I initially planned to mount it myself but decided to have it professionally installed since it would be a 2-person job. 1st- I scheduled the service online, selected the 85" and larger option and was given a 7am - 7pm service window, which I find ridiculous. 2nd- Tech arrived around 4:15 alone for what should have been a 2-person job. This required my assistance to lift the television in place. I did not pay to assist an installer but if I had not been here to assist, I question how it would have happened.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watched how efficient and quickly they unpacked and hung the tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was kind professional and considerate with the mount of television

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a good fast install on tv and was very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount has stood the test of time. It was put in my mom's house and now she has the tv on the wall right in front of her. If the sun is a little too bright we can swivel the tv instead of closing the door or drapes. Well worth the money and no headache of us to mount since BB sent tech to do the hard work for us.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job, extremely helpful in setting up TV after installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad super supportive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, knowledgeable, and kind. Most definitely would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Knew what they were doing and did it quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted tv and sound bar over fireplace and synced them together. Works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had no problems. They were on time and very nice and hooked everything up fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job by Geek Squad installers, on time and efficient

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great team

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great. 86” tv installation took about 10 min. Easy and smooth. Great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always does an awesome job and tends to every concern

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job, super-fast installation to mount TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician, Sean, showed up promptly on time and was very courteous. Luckily came prepared, because I needed a longer HDMI cable and a different mount! Most amazing of all was he had the TV mounted with new cables carefully hidden in LESS THAN two hours!! Great job - quick, efficient, and adaptable. Would gladly use them again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent had called 2 days prior to the visit asking questions with covid related. Making sure everyone was good on their end as well. Then the day of to let us know when they will be in. They came with masks and they had gloves. They did it quick and efficient. They were very polite and let me know all that is about the mount and TV. I would definitely recommend!

    I would recommend this to a friend
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