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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 911 Showing 18,201-18,220 of 38,692 reviews
  • Rated 5 out of 5 stars

    The geek squad installed 5 big screen TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Three techs arrived on schedule and on time. They installed 5 TV mounts and hung 5 Big screen TVs. They adjusted each TV and cleaned up in each room prior to departure. They also removed all the empty boxes and packaging. Great guys great service and a very good tip was in order.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Done Right!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hired Best Buy to hang two tvs in my parents new home. In short, they did a fantastic job. They were very professional. They worked quick and clean. They did a top notch job hanging the tvs, hiding the hdmi cords, connecting the devices and programming the the remotes. They made sure everything worked before they left and answered all my questions. I couldn't have asked for a better experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician made sure the tv was set up and we understood how to work the remote. The technician made sure we were comfortable working the tv before he left. He even said to call if we had any questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed tv correctly and have not had any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and efficient. Came on time and done quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and secured it even when I had doubts. But overall great service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Setup done well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was done well and the Geek Squad member was fabulous. The only problem is that the TV was not checked in relationship to the height of the TV which resulted in the sound bar hiding a few inches of the TV. The TV stand was not installed properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV with efficiency

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with the setup. They were very efficient, and prompt with a professional setup. I had already setup my stand but they unboxed and attached bracketing quickly then mounted TV securely after which they removed all packaging.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my tv mount quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and connected all my equipment

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad rocked

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that mounted my tv were prompt, professional and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The tv was out up fast and easy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came and did the job quick. Very happy. I had 2 tvs put up and didn't want to hurt myself.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great . 2 Guys came up and installation were professional and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    70" TV and Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Installation Guys were wonderful. Everything works well. I am trying to get used to on some TV shows that the dialogue and their lips moving do not match up. Hopefully, someone can tell me what to do to correct this. Otherwise, very happy with the purchase, my salesman, and the Team who installed it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came in and mounted the tv, they did a great job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was excellent and very professional. He knew what he was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HIGHLY RECOMMENDED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad (2 people) were professional and quick. The job was finished within reasonable timeframe. There was no issues at all. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Epic quality and clarity on every level. Total game changer.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    excellent service provided

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installers were very personable and helpful with our TV mounting.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are really friendly and get the job done fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for mounting TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the end result of mounting the TV on the wall of our family room

    I would recommend this to a friend