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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 912 Showing 18,221-18,240 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were great. I would use them again. Thanks Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the TV Is exactly what I expected. The installation was extended because I assumed the old hanger would accommodate the new TV. It did not and I had to get another.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Mission Accomplished

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came on time and completed the installation and hook up without a hitch.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Job Mike and Jon. Very professional gentlemen. I appreciate it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Service & Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team did a superior job of making sure the TV was mounted just at the perfect height. They took the time to talk through the location and what would be best for our home and viewing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job done by the installer and very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy service with no problem setting up the TV. Glad I purchased this service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad techs were nice and easy going. Wall mount is very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job on installing mount and TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service guy who installed the mount and Vizio TV did an outstanding job. He was so quick and efficient. The mount was securely mounted to the studs on the wall, and the TV itself onto the adjustable mount. He setup the TV and scanned all the channels in, and showed me how to use the TV for free movies, etc, and local channels.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad fixed our TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful people who helped us set up our 85 inch TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good Installers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my T.V. with no problems. They were very knowledgeable about the way to mount. My husband was not available when they came, but had his own ideas of how it should've been mounted. He then called Geek Squad back and asked if the installers could come back and they did. Mounted the T.v. with no problems and to my husbands specifications. Thank you, Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad is the Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Professional, Timely and Considerate. Really like the membership Perks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and work.This is the service that convinced me to be a total tech member geek squad still is the best benefit of total tech membership because of the free tv and sound system installation with quality technicians

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    review mount for tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to mount the tv. No problem using it and easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    delivered, installed on wall and gave us instructi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    professional knowledgeable, quick service, excellent instalation process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was timely, considerate & very efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great professional service. Geek squad does a great quick job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience - very friendly and did a wonderful job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad T.V. Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived on time to install my new 65" Samsung 4K television. They were able to fit it into a tight space perfectly. They also attached my computer to the large screen so it is easier for me to read the pages. I am very pleased with the installation and the pleasant manners of the installers.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and connected all my TVs successfully.

    I would recommend this to a friend