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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 912 Showing 18,221-18,240 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to all of my devices

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was quick and easy and done professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick easy mounting.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted the TV and connected everything up without any trouble.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad good - Samsung 55" BAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a 55" SAMSUNG. BE CAREFUL. Geek Squad is great, but the TV still does NOT work. Took an hour for the Geek Squad to set it up. Had to use two different remotes to use it. Two times, I couldn't get it to work. Geek Squad needs to come out again. It's been over two weeks and still does NOT work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is well worth the money. They are professional in every way. I have used them on multiple occasion. After an installation they called me the next day to check that everything was working as it should. I had a question about something and they even stopped back by the house the next day to help me. Love Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Service was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came were professional, excellent service. Came on time and cleaned up before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Premier Mounting Service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are true professionals and mounted my 65 inch QLED to perfection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad staff was knowledgeable and experienced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associate reviewed how to use the remote since this was a change from my previous one . I do wish there was a user manual enclosed for the T.V. I have tried to get one from Best Buy and also Samsung , however no luck . I would like the manual for the TV . I feel that for purchasing it at close to one thousand dollars , a manual should be included.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Torrey did a fantastic job! Two tv’s mounted and level, looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You can count on the Geek Squad to do it right!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Five star service with the GEEK squad instaslling my 86 inch TV with the wall mounting. They got right to work, communicated with me throughout the install to make sure they did what I wanted; they even cleaned up when they were finished and took away the boxes and packaging. Could not be more pleased with their work. Totally professional!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soooooo quick!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great! They were so quick! And they cleaned up everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad did great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was mounted and connected properly. All programming was done super fast as the tech had great knowledge of all equipment. Very much worth the money as large tvs need more than one person to mount.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv mount is the perfect for for the sony tv…..

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. Installed the tv properly!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeded expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents removed the existing wall mounted Tv and quickly installed the new one. Everything is working great and we appreciated that the took the time to show us all the features of the new remote.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was pleasant and very helpful. And very friendly and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks To The Rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my third install by the G Squad. I give these guys a big 10 each time. Their professionalism is without peer. And they are nice people. Always get the Total Tech coverage. It always pays for itself and more in services and special discounts on purchases. It pays to be a GEEK!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy was prompt, polite, efficient, helpful, and quick. Glad we had Geek squad

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad quickly installed my TVs and provided useful tips on tech gadgets.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Agent was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and connected tv and components with a hitch!

    I would recommend this to a friend
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