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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 914 Showing 18,261-18,280 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i provided my own tv mount and they were very quick. love it

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    They did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team came in and hung my sound bar and tv above my fire place. and the tv in my sons room.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fast service. They installed a tv , a big tv while I worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional young man who went beyond just setting up our new tv. He arranged all our apps in an easy to use order and installed our DVD player which we did not buy from Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were knowledgeable and courteous. Did a great job hanging our tv.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad mounted new tv and haul away old tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, efficient, friendly, punctual and informative

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    it was quick and he made sure it all worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent mounted the tv and helped set up the box

    No, I would not recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time and provided outstanding service, while also offering suggestions that were great!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love the quick installment. Very need and cleaned area after cimpletion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soooooo quick!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great! They were so quick! And they cleaned up everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation in stone wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the TV installed in a stone wall. They were about to install it perfectly!! The crew was very knowledgeable about the installation and got it done even with the difficulty of installing in an uneven stone wall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had 2 TVs installed in an office. They did a really great job and were very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would use again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great. installed 77" tv. showed me where it would be on the wall before installing so we could make adjustments if we wanted. They were neat, clean and very professional. Will definitely use again

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad is very efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They showed up on time and went right to work. Finished in a timely fashion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    40" TV unmounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. The technician went above and beyond

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fantastic service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation and willing to spend time with us to learn features.. fantastic service

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men were awesome. Connected everything quickly and explained it well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad employees showed up on time, were courteous, professional and respectful of my home, and completed the requested services quickly and efficiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hayden and his team were amazing. They performed all necessary tasks efficiently and made sure I got a good overview of operational elements. This was a great experience with extremely competent professionals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient technicians.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the TV, it replaced a TV of equal size that wasn't a smart TV. The technicians come to the house and had mounted and hooked up to an existing soundbar and other auxiliary components in no time. It was pretty obvious that they do this multiple times on a daily basis. They were efficient and thorough.

    I would recommend this to a friend
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