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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 914 Showing 18,261-18,280 of 38,692 reviews
  • Rated 5 out of 5 stars

    Superior service and clean installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new TV was installed only to be found later to have a manufacturing defect. The installing agents came back (with appt) a few days later to install the replacement TV and even improved the setup. They also removed the old mounting for an older TV that was a few feet away to make the cleanup easier.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job and very professional. Everything works fine.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys knew what they were doing. Did a great job. They were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Took long enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing this item in 2020 and Geek Squad continually cancelling and moving my appointment back then without my knowledge, I finally got it done before your new plan changes. Very happy now that it is completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sit back an relax

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I needed was to have the 65 inch HD TV that is on my wall mount replaced with my new 65 inch 4K TV. I also needed the previous TV placed on its stand for placement someplace else. Add in a few accessories and this was a task that called for more than one person. Enter the Geek Agents and it was just a case of answering some questions and then relaxing as the job was done to perfection in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job and was done fast with no issues Polite and nice guy

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad mounted my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and connected all devices.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer did a great job. Would definitely recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installation was done quickly and efficiently. Very nice guy, very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV! Picture is super clear and real! My kids love to watch movies now!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were a few issues with my set up but Best Buy came through. Very Satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    glad I went with them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service. they were quick & clean. totally happy with their work

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    On time and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% satisfied, I recommend. The technician was profesional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were punctual, arrived exactly as promised and did good work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sorry I don’t remember his name , he was very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He got everything done fast and cleaned up nicely.He showed me how everything worked and made sure I understood

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best group to set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Antonio and his partner who set up my T.V. and sound system were the best in the business. They made sure I was informed and that I told them exactly what I wanted. The T.V. and system was put in place exactly how I wanted it. They were professional, tidy, and did a great job at setting everything up. Thank you to both of you as you both did an amazing job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Friendly and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So thankful that did this option. Saved countless hours. Looks great how they mounted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality, nice and stable product. You can turn every angle. Won‘t fit for every TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tech!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful technician! Highly recommended but make sure your appointment was scheduled because the app accidentally dropped my first appointment. Besides the app though the actual technician they sent, Alex, was wonderful!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted TV exactly where I requested. Happy with job done.

    I would recommend this to a friend