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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 915 Showing 18,281-18,300 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had 2 TVs installed in an office. They did a really great job and were very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who installed and mounted our new TV were outstanding! Extremely friendly and helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    40" TV unmounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. The technician went above and beyond

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad is very efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They showed up on time and went right to work. Finished in a timely fashion

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men were awesome. Connected everything quickly and explained it well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient technicians.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the TV, it replaced a TV of equal size that wasn't a smart TV. The technicians come to the house and had mounted and hooked up to an existing soundbar and other auxiliary components in no time. It was pretty obvious that they do this multiple times on a daily basis. They were efficient and thorough.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fantastic service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation and willing to spend time with us to learn features.. fantastic service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Something extra in this installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team we had completed our installation and went above and beyond in teaching us how to operate the the new system. Their patience and expertise when answering our questions were 2nd to none. Because of them we will continue to use the Geek Squad and continue to purchase items at Best Buy….Please thank them for us.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    I recommend geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and it looks beautiful and they were fast too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t say enough about Best Buy Purchasing and Installation process. Right arrival at requested timeframe And extra effort to make sure wall mounting was secured in a satisfactory manner

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were fast clean and made sure everything was done right

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GREAT SET UP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    INDEPENDENT CONTRACTOR INSTALLED THE TV AND DID A VERY GODD JOB. FAST, FRIENDLY AND NEAT

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek squad was quick n on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted it and connected everything good tested it out make sure it all worked

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad was quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my T.V and attached it to all my devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    professional installation, answered my questions. were very careful mounting tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service satisfaction not a doubt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had two 56” televisions mounted the second team was very impressive. She was young and enjoyed her job and took pride in doing her. Best performing her job and guaranteeing the customer was completely satisfied. One more observation the finished mounting of TV and Sound bar was picture of perfection.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job done well and complete clean up as if they were never there .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of a 98 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your team of installers did an excellent job. The sent the wrong mount so when I received the correct one the installers came back in Finish the job and made sure everything was working correctly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to move to new positions, easy access to connections and great for removal of TV from mount.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad mount my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the work. The TV was perfectly mounted

    I would recommend this to a friend
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