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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 916 Showing 18,301-18,320 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very Professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted 2 Televisions without and issues to my specifications.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Sound bar install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional prompt and polite!the geek squad is A1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service, fast and efficient and easy to schedule.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is Awesome!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in and installed everthing Perfectly!! Great job Geek Squad!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t ever get the regular wall mount this is the best thing

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad mounted my t.v. quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My television was mounted on the wall just how I wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Cleaned up everything. Looks great. I would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good man!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jonathan Book is a very nice and knowledgeable person. He is always on time, courteous and very polite! He has on a couple of occasions really exceed his knowledge on the product he came to fix and offered additional knowledge on another product! A very good representative for the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Week squad installed my tv quickly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well let's hope third time is the charm. I'm on my third Sony Bravia 75 UHD. Start up issues.Adam has been here each time to replace my TV's. He did a great job each time and explained the harmony remote. He was very patient with me learning how to use the new remote, soundbar and blue ray.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Representatives for Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your store reps did the install quickly and efficiently. They worked and made sure they cleaned up everything They expained the operation of the items I purchased very well.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great adjustable mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV mount allows you to tilt as you need, move out to plug into back of TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV 85"/Soundbar/Wall Mount System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two Service Personnel were extremely efficient in getting the new TV and Mounting Bar installed with very little issues. Setup was performed and they left with everything functioning properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very efficient crew that took care of business. Knew what to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    super

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Russell was fanatic service man, he kept me inform of all the things he was doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad weeken above and beyond for this instal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent gallo was so unbelievable He and his manager Christopher were probably the best and the nicest I’ve ever experienced at Best Buy anywhere in the country.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents came to install the tv and programmed ir. Explained how To use it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job happy with the install guys where great and clean

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    baldman

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech guys mount TV using previous wall mount. No problems. Setup all devices , working fine. Good Job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service provided by Best Buy. Worth the price!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount was installed and the TV connected to my devices

    I would recommend this to a friend