Customer Ratings & Reviews

Brian did a great job...Super friendly and knowledgeable

Can’t say enough about Best Buy Purchasing and Installation process. Right arrival at requested timeframe And extra effort to make sure wall mounting was secured in a satisfactory manner

Job very well done. Very happy with the installtion quick in and out

Your team of installers did an excellent job. The sent the wrong mount so when I received the correct one the installers came back in Finish the job and made sure everything was working correctly

The install guys did a good job of installing. However it took them over 3 hours to mount tv.

The agents who installed and mounted our new TV were outstanding! Extremely friendly and helpful!

gentleman did a great thorough job were on time with no mess

Pölite, efficient, kept to covid recommendations, very helpful.

They brought the tv in, unboxed, mounted and hauled away the debris. Cordial and personable tech. Other than our great tv now on the wall, we never would have known so much went on to do this!

Rob and Stephen did a great job in installing the TV mount. They were very neat, wore masks and shoe covers. They setup the TV, connected a a/v receiver and the cable remote. We have Total Tech, and the installation was included without a charge, with the purchase of the TV and mount.

Great guys mounted my new TV on the wall in my new house

The geek squad came on time and the we're knowledgeable and efficient on going about there business

I recommend geek squad for professional hook up and great quality.

John and the other person from Geek Squad came in mounted and installed the T.V. in no time. They were on time and courteous. I will always go this route when purchasing my next T.V.

Geek Squad did a great job on putting up my tv on the wall mount, its perfect! Thanks!

I had the Geek Squad set up my TV as it was a high-priced item that weighed a lot and I wasn't taking any chances with it arriving damaged or damaging it myself. The installers were nice and polite and replaced an existing TV over the fireplace so I thought it wasn't going to be a big job for them. However, they wouldn't run a new upgraded HDMI cable (that I had purchased separately) through the walls saying it was out of scope of the standard installation. More annoying was that when everything was hooked up the audio just wasn't working through my receiver using the ARC outputs. The installers simply attributed the issue to ARC being inconsistent and an unreliable hook-up in general. I disagree with this as ARC has become the primary method of audio hook-ups these days and has better potential than the older optical option. They left with me thinking I might have to resort to the TVs own speakers or some other method but within about 15 minutes I figured out an audio setting on the TV that allowed the ARC to work just fine with my receiver. I feel that the Geek Squad installers should have known about this adjustment (I did share it with them afterward). Also, when signing up for the service, if there is a placement and configuration that you must have, be sure to let them know when ordering so that everything can be set up and priced accordingly before the install date.

The installation crew were efficient, quick and to the point.

These Technicians really know their stuff! A pleasure to work with!

Work was done fast and efficiently. Everything looks great now and is all set up and ready to enjoy.

Smooth transactions and installations. Happy with purchases.