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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 917 Showing 18,321-18,340 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, tight work. Left every thing nice and clean.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 4 out of 5 stars

    Setting up the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that delivered and programmed our new TV were courteous and did their job professionally. Will use Geek Squad again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Timely installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up and mounting was completed in a timely manner with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Very efficient and speedy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came in and was very professionally experienced. Made sure I satisfied and measured everyone accurately. Will use their services again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hassle free No worries installation. They warranty ther product and work for nitiey days

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the difficulty of hooking up a bose surround sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    unfortunately, my installation wasn't routine as i had a surround sound bose which wasn't compatible with 4k -hdmi. After several appointments the geek squad was able to diagnose the problem and I ordered a converter, The tech came shortly after it arrived and got the tv working perfectly. I'm a happy camper.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They did a great job with my installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job with my installation did clean nice neat job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad serviced my washer and dryer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent serviced my washer and dryer connections.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TVinstall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service by crew-on time and safely hung. A-OK

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad did good job with one exception

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were excellent but after they left I realized that TV was mounted about 2" too high for my needs. Had to bring Geek Squad back to adjust mount for proper height. I should have and Geek Squad should have made sure aesthetics of how TV was mounted was without question satisfactory before leaving.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Only way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents hooked up TV mount and all connections only way to go

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Team very professional and courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was very professional and courteous. I would recommend them to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Entertainment Room & Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has brought my living room to life and the picture quality is unmatched. I am very happy with this purchase. By far one of the best investments I've made in my new residence.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad mounted my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was professional and meticulous. Did a great job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The games came, did their job and were done in 30 mins flat!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service above the call of duty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really can't say enough good things about the two geek squad techs who came out to install this. Not only did a great job getting this up and running, but also helped me out on a TV I had purchased earlier. Definitely went above and beyond. Excellent manners and communication skills along with being very sharp technically

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent job with the installation. cleanup, and explaining the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys we on time, efficient and professional. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did great job. Enjoy it very much. Watching it right now.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad mounted my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents mounted my TV and connected all my devices

    I would recommend this to a friend