4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 918 Showing 18,341-18,360 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Things went well

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed TV exactly where I wanted it. He was prompt and a good worker.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great installers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used the geek squad with several install jobs and they do great work and very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has happy customer.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Colin and Kevin are exceptional Geek Squad employees. They worked hard to make me happy and satisfied with the wall mount of my new 49” X950H Sony. And they did. Very pleasant to deal with and extremely knowledgeable. If you are lucky you may get them for your next project.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Tech was Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy did a great job mounting our TV. Thanks and we will use again

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They are great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation they did was awesome. They were clean and thorough. Did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set-Up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful people and friendly, Aldo made sure I understood my products.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick efficient and done properly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my TV and sound bar and tied up the wires in a neat appearance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money well spent!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was excellent! The installation team was prompt, knowledgeable, and friendly. They got my new TV up and on the wall in no time and programmed it to work with my cable remote. They walked me through how to change the settings and the different inputs, and cleaned up before leaving. Very happy with Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Cabinet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my new tv cabinet. It looks good. The cabinet was put together in about 45 minutes with no mess left behind by the Best Buy tech.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv an got it connected to all the devices

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Well done

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person connected and mounted the tv did a good job clean no mess

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding mounting work!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, quick professional and accurate team.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Hassle free

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They got it down. No worries . Had them for install and removal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, professional install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had a couple TVs installed via best buy. I literally bought another TV because they are getting rid of free install benefit for total member package. The geek squad guys do a good job. Wait for them, don't use third party

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks TV install was great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great!! Perfect setup Highly recommend you consider them for your installation… Oh and the TV is excellent

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very profesional.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A job well done. We are very happy with the outcome.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very friendly, thorough and did a great job cleaning up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was friendly and helpful.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was mounted and setup. Agent was extremely helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Wall mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this mount and the price was right and install was fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick TV install by Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best. 2nd time they mounted a TV for me an didn't disappoint. Quick work and always mount it perfectly and evenly. I will use them to mount all of my TVs in the future.

    I would recommend this to a friend
Sponsored