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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 920 Showing 18,381-18,400 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The geek squad were very good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job mounting and installing my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the Geek Squad mount our TVs. Great client service. Had to ask them to come back several times because either our mount doesn't fit or delivery issue, but they were very accommodating. Provided extra service by fixing our remote control. They were also observant of social distancing so very appreciate of them. Great to have them helped us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came in timely manner and did great job mpunting tv

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    My tv is mounted great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my tv being mounted to the wall instead of being on floor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent choice for TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two pleasant and courteous technicians that installed our TV mount were very knowledgeable about what they were doing. The TV mount was for a new unit and we wanted the extension, rotation and tilt that is great to have. The USB flash drive and other plugs are easy to reach.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed the tv in about an hour. They were on time and very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and painless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had multiple TV's and audio set up and mounted. They did an excellent job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad team was very professional, super friendly, I forgot their names but was a ladies and a gentleman, thank you very much!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my new TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my new TV and sound bar. They did a super job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Samsung Frame TV and the two gentlemen who installed the swivel mount we purchased did a fantastic job installing it. Will definitely use Geek Squad again! I also appreciated the text updates and they were on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace a larger TV that was too big for my new apartment. It works well and connects easily with my Smart Home setup. The sound is not as good as I’d like but I’m going to add sound bars to get a sound that I like better. I recommend this TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so glad I had the installation done. The two fellows knew exactly what they were doing and just zipped right through it. They were prepared and didn't make a mess at all. I would have struggled mightily.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad came out and did an excellent job on my install, very professional and proficient. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad knows how to install an entertainment s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did a great job installing all my devices - 75" big screen tv, sound system and mounting rack. Made sure I knew how to use my new entertainment system and respected my home by clearing all packaging and work materials

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representative who came this time was amazing. Courteous friendly and knowledgeable. He had to fix what was originally assigned to a third party. He was fantastic restored my faith in Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Joyful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This helped me set up my tv how I prefer it. This tv mountain is wonderful

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quality installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and professional install and set up of our tv.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    I was satisfied with Geek Squads service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech did a good job. One TV was mounted a little lower than we wanted. We are satisfied with the mounts.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers knew their stuff. Quick, clean and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best service provider

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best customer service I have experienced. As soon as we made online purchase, we got emails and calls leading to the day of the service. Highly professional guys came who were knowledgeable and helpful and courteous. I strongly recommend to use this service.

    I would recommend this to a friend